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Diehl Toyota of Hermitage
Hermitage, PA
422 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 422 reviews
September 05, 2024
We drove over 400 miles each way to buy a car from this dealership because they had the exact car that I wanted, in stock. Their customer service was superb. It was a real pleasure doing business with th dealership because they had the exact car that I wanted, in stock. Their customer service was superb. It was a real pleasure doing business with them. More
by CBEEBE
Verified Customer
September 04, 2024
Top notch service and customer care like always. Look forward to continue doing business with them. Look forward to continue doing business with them. More
by mdl1995
Employees Worked With
September 03, 2024
I can't say enough good things about the sales staff at Diehl Toyota. Although service doesn't have bad people (everyone is nice), they are not very responsive. I took my truck in for service, which incl Diehl Toyota. Although service doesn't have bad people (everyone is nice), they are not very responsive. I took my truck in for service, which included rotating the tires, and they forgot to rotate the tires. They are also not able to locate a leak in a tire, which is frustrating, but also showed me they didn't rotate the tires. I have had the truck for 5 months and it has been at the dealer 4 times for almost three weeks. Most of this is not the service department, it is the truck. However, I don't feel like making an additional trip to get the tires rotated because they forgot the first time. It is just frustrating, but I honestly don't know if it would be better anywhere else. More
by Schwartz
September 01, 2024
Dakoda was able to quickly and diligently find me the exact car I wanted in the exact price range I was looking for. The whole process took around 24 hours, and signing documents and obtaining the keys t exact car I wanted in the exact price range I was looking for. The whole process took around 24 hours, and signing documents and obtaining the keys to my new car took less than 20 minutes. More
by malloryrader
Employees Worked With
Dakoda Buck, Anthony Popovitch
August 29, 2024
A tip of the hat and a thank you to Benny Kolidakis and the service Dept. Benny is my notation for employee of the month. I needed a lot of work to get on the road again and was pleased with the work. The the service Dept. Benny is my notation for employee of the month. I needed a lot of work to get on the road again and was pleased with the work. The Mechanic sure know what to do. Iam all set to start the 100,000 miles. More
by tompryts
Employees Worked With
Other Employees :
Toyota Scion mechanic for A great job in installing the belts and plugs in the new horn in the battery and doing the inspection the state inspection on my Scion XB. It runs like a dream..
August 28, 2024
Great dealership and sales department. Alan was a true gentleman who tried to assist me will every aspect of my truck deal. Alan was a true gentleman who tried to assist me will every aspect of my truck deal. More
by WMROTH
August 23, 2024
My salesman was fantastic, as was everybody that I came in contact with their dealership. I love the truck. Thank you for making it a wonderful experience in contact with their dealership. I love the truck. Thank you for making it a wonderful experience More
by meredithfca1
Employees Worked With
Other Employees :
The gentleman in the detailed department, Anthony Popovitch
August 23, 2024
Fantastic service. Very quick and even washed my car. Awesome team 5 stars for all Very quick and even washed my car. Awesome team 5 stars for all More
by jhammdr.pepper
August 22, 2024
Was a great and speedy process. Chris Capone did an excellent job closing the deal for us. Chris Capone did an excellent job closing the deal for us. More
by sethrro75
August 22, 2024
They kept us in form because they were running behind a little bit. I asked them about my remote because it doesn’t work when it’s cold. He said to go to parts department and they would replace the battery little bit. I asked them about my remote because it doesn’t work when it’s cold. He said to go to parts department and they would replace the battery for me. Free of charge. More
by racehorsepa
Employees Worked With
