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Diehl Toyota of Hermitage

Hermitage, PA

Overview
Employees
Reviews
Vehicles
4.7
410 Reviews
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2757 E State St

Hermitage, PA

16148

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Showing 410 reviews

August 11, 2023

The service guy was polite and knowledgeable. He answered all my questions professionally and politely. And he was nice. More

by mnhassan59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

August 10, 2023

Professional and informative service. Efficient and courteous service. Friendly employees. Glad to not need the recall service. More

by Csurano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
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Aug 11, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

August 10, 2023

I spoke with salesman in March and he has failed to call me back after several messages. Extremely disappointed with lack of professionalism. Bought a new vehicle elsewhere. Tired of waiting. More

by SHERMANJJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Hilliard , Randy Weaver
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August 07, 2023

Very knowleable staff well respected and know s how to Handel people and there issues More

by dreschd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
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Aug 08, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

Aug 08, 2023 -

dreschd responded

Your welcome

August 06, 2023

I was there 5 hours to have my 2007 Solara inspected. I had only driven the car 500 miles since the last inspection. I needed new brake pads but really 5 hours was ridiculous. This was the first I had More

by drepa
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 06, 2023

Thorough and honest. A issue was found and it was addressed in a timely manner. More

by B2real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Kolidakis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
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Aug 07, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

August 03, 2023

Clean, randy worked very hard trying to get everyone one in and out as quick as possible, not sure his coworkers are as diligent More

by cathy50in12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
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Aug 07, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

August 03, 2023

I called 3 different times to talk to Elijah and left a message each time. He said he never got the messages. Something needs corrected there More

by me.al.ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Deraps
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Diehl Toyota of Hermitage responded

Hello, we are currantly and still having phone issues. We do apologize, we are working with our phone provider to try to get this corrected. Thank you for the feedback.

Aug 08, 2023 -

me.al.ryan responded

Thank you for your response. However I am currently not happy with Diehl Toyota of Hermitage. My car has been there for almost a week waiting for undercoating and paint protection and I found out today that it isn’t being done until tomorrow. I did my part by giving you a sizable down payment but I still have no car. I was told they didn’t have the piece needed for spraying it. I would have thought a dealer who promises the work to be done on site would have the equipment on hand. Not a satisfied customer😠

August 02, 2023

Worst place to get a vehicle they slow and won’t fix things under warranty More

by montgomeryaustin23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Hamm
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 02, 2023

Very helpful, friendly people! The staff whom I worked with was very helpful before I even went. We texted alot and she answered alot of questions before I went. This was very imp More

by larrybass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Kelecseny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Diehl Toyota of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

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