Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Diehl Toyota of Hermitage
Hermitage, PA
421 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 421 reviews
October 10, 2024
Awesome customer service and really friendly people. Didn’t give me the run around and gave me the facts straight Didn’t give me the run around and gave me the facts straight More
by Sennett54
Verified CustomerEmployees Worked With
October 10, 2024
Courteous, professional, and easy to work with during the purchase process. I was able to get exactly what I wanted purchase process. I was able to get exactly what I wanted More
by Utbowers
Employees Worked With
October 10, 2024
Dave in the service department did a wonderful job with our vehicle’s scheduled service. He is always accommodating and very responsive and friendly. He makes you feel like a valued customer. Great asse our vehicle’s scheduled service. He is always accommodating and very responsive and friendly. He makes you feel like a valued customer. Great asset to your team!! More
by Justin Magestro
October 08, 2024
Two hour wait due to staffing issues, parts on backorder with no date availability, charged diagnostic for an issue that was clearly visible and had been eyeballed by service department the week before. Sai with no date availability, charged diagnostic for an issue that was clearly visible and had been eyeballed by service department the week before. Said not under extended warranty but I'm skeptical. More
by kathryn53fulford
Employees Worked With
October 07, 2024
I did this already. I think the process is pretty frustrating. Please fix it thanks I think the process is pretty frustrating. Please fix it thanks More
by wtrachtman
Employees Worked With
October 06, 2024
Was a very nice experience. Great salesman. First time I have bought at Diehl. Will recommend to family and friends. Great salesman. First time I have bought at Diehl. Will recommend to family and friends. More
by cowman00007
October 04, 2024
Financial section was not prepared- excessive time required to complete financial documents. Spent almost 4 hours waiting for loan documents. required to complete financial documents. Spent almost 4 hours waiting for loan documents. More
by timsmeeg
Employees Worked With
October 04, 2024
Great customer service. The process for an inspection, tire rotation and second l key fob should not take over 3 hours. The amount of time it took is my only concern. The process for an inspection, tire rotation and second l key fob should not take over 3 hours. The amount of time it took is my only concern. More
by rmchale
Employees Worked With
September 29, 2024
Diehl has always been amazing! I have had nothing but positive things since buying my car! Thank You! I have had nothing but positive things since buying my car! Thank You! More
by Theresapartridge
September 25, 2024
Will always Service both my vehicles at Diehl Toyota never had a bad experience and they provide great service never had a bad experience and they provide great service More
by pappatom2000
Employees Worked With
