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Diehl Toyota of Hermitage

Hermitage, PA

4.6
422 Reviews
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2757 E State St

Hermitage, PA

16148

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Showing 422 reviews

December 05, 2023

Elijah Deraps and Rick Layman worked with my wife and I to give us a fantastic deal. I will definitely recommend your dealership to anyone who is talking about getting a vehicle. More

by lastcsmfobbucca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Deraps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Kelecseny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Davis Finance Manager 5 stars
Dec 08, 2023 -

Diehl Toyota of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

December 02, 2023

The service was quick and the people were very kind to me as I waited for my vehicle. More

by sibetoka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who I worked with
Dec 08, 2023 -

Diehl Toyota of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

December 01, 2023

The sales manager and Elijah worked with me to put together a deal that I could work with and did their best to keep my coat down More

by chuckgallagher69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Deraps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Diehl Toyota of Hermitage responded

Thank you for the great review! Thank you for trusting us with your car buying journey! Let us know if you need anything in the future!

December 01, 2023

Very friendly and efficient service staff. Not a long wait for service to be completed. More

by layla2073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Dec 01, 2023 -

Diehl Toyota of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

November 30, 2023

Took me serious about searching for the vehicle I wanted before I brought my husband. More

by tamsem62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Hilliard
Dec 01, 2023 -

Diehl Toyota of Hermitage responded

Thank you for the great review! Thank you for trusting us with your car buying journey! Let us know if you need anything in the future!

November 29, 2023

Very poor trade in value! !!! I had to come out of retirement to shop my trade!!!! Also asking for a certified check to pay for van was a slap in the face, I took extreme offe More

by jccars32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Hilliard
November 29, 2023

It took a while to get the results I wanted but in the end it went through More

by varnerj81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Deraps
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for your review! We appreciate your feedback & your business! We apologize that the purchasing time took longer than expected! We are working on that! Thank you for letting us be part of your car buying experience!

November 29, 2023

Randy did his job! !!!! Good dealership! Would deal with if I were to purchase a vehicle More

by gargaszjodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Kolidakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Weaver
Nov 30, 2023 -

Diehl Toyota of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

November 27, 2023

Would recommend this dealership. Easy to work with and did not bait and switch like another dealer tried to do. Their loss! More

by crschafer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Fraley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Diehl Toyota of Hermitage responded

Thank you so much for your 5 STAR Review! We appreciate your feedback & your business! Thank you for letting us be part of your car buying experience!

November 25, 2023

Randy was very nice and was able to answer all of my questions. Thank you. More

by dianne.snyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Weaver
Nov 27, 2023 -

Diehl Toyota of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

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