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Diehl Toyota of Hermitage

Hermitage, PA

4.6
420 Reviews
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2757 E State St

Hermitage, PA

16148

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Showing 420 reviews

October 29, 2024

Service was great,but several dealership personnel past through the waiting area and while they were not rude they also were not cordial,not so much as a good morning,hello,or anything. More

by Jpdejulia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. We will definitely bring this up with our team during our training so we can become even better. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 27, 2024

Wait time is for service is short. A printed out detailed work done is provided AND THEY WASHED MY CAR! Great service all around! More

by Pinterella1940
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Fraley my care salesman spoke with me as well
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 27, 2024

All around excellent attention to the car and client, with solid maintenance check and repair work. More

by aade2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 27, 2024

Very caring and knowledgeable staff Very happy with the entire team. We have recommended Hermitage Toyota to many of our friends More

by tmyers5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patricia Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 25, 2024

It was a great experience, buying two cars. TOYOTA’s from DIEHL TOYOTA. Ryan and Rich were great to deal with. More

by treese5299
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 24, 2024

Courteous, knowledgeable, and patient Sales experience was straight forward without confusing numbers. Fair trade in value. More

by RNDILLON1628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry and Angelina.
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 20, 2024

Ryan, Patty and Chuck made my experience one of a kind. I truly appreciate all they did for me and how helpful and understanding they all were. I love my RAV4! More

by WITT.AUTUMN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 14, 2024

Excellent service and communication. They provided updates throughout the process and everything was explained well. More

by mrisavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 12, 2024

Very professional…Jimmy tamber was remarkable. .the young man that showed me how to set up the computer More

by IRISHKMMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 10, 2024

Awesome customer service and really friendly people. Didn’t give me the run around and gave me the facts straight More

by Sennett54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Fraley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Diehl Toyota of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

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