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Diehl Toyota of Hermitage
Hermitage, PA
422 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 422 reviews
Verified Customer
April 03, 2024
Made accommodations for me to come grab a new grand highlander from out of town. They were great and extremely flexible. Definitely recommend! highlander from out of town. They were great and extremely flexible. Definitely recommend! More
by tungej
April 03, 2024
the service manager was awesome Kevin contact with me let me know when my car will be done, however I give deal overall as a dealership a one-star rating for several reasons first when I bought my truck ther me know when my car will be done, however I give deal overall as a dealership a one-star rating for several reasons first when I bought my truck there were some minor issues that I brought up when I got it and it took nearly 3 years for them to complete the repair on it money this is something that was messed up from the factory,and then the biggest reason I'm giving this one-star review is deal doesn't see the need for a courtesy driver they don't see the need to provide you with a ride home while they work on your car this is the only dealership in the area that doesn't provide that service so until that changes in my opinion deal isn't a customer service focused dealership go somewhere else More
by kennerdale1
Employees Worked With
Randy Weaver
April 03, 2024
The dealership was great to work with. Chris was knowledgeable about their cars and what he didn’t know, he found out. They also have the best prices around. Chris was knowledgeable about their cars and what he didn’t know, he found out. They also have the best prices around. More
by Schwartz
Employees Worked With
March 28, 2024
Jason and Todd made the experience wonderful! Easily transferred extended warranty and completed necessary paperwork in speedy fashion! Easily transferred extended warranty and completed necessary paperwork in speedy fashion! More
by lindserrn
March 25, 2024
The dealership was very friendly and courteous. Very easy to make an appointment to suit my needs. Also very knowledgeable and answered all my questions Very easy to make an appointment to suit my needs. Also very knowledgeable and answered all my questions More
by jamielp70
Employees Worked With
March 20, 2024
Everyone that I came in contact with was very friendly,energetic, knowledgeable and helpful. Keep up the good work!!! friendly,energetic, knowledgeable and helpful. Keep up the good work!!! More
by tbevan1
March 15, 2024
I worked with Christopher who was very attentive and helpful. Originally looked at vehicles at other Diehl locations and ended up buying a Toyota Grand Highlander. The sales manager and finance manage helpful. Originally looked at vehicles at other Diehl locations and ended up buying a Toyota Grand Highlander. The sales manager and finance manager also were great to work with. More
by JimmyD
