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Diehl Mitsubishi

Massillon, OH

4.5
218 Reviews

3710 Lincoln Way E

Massillon, OH

44646

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218 Reviews of Diehl Mitsubishi

June 04, 2024

Got me in on time. Waiting area clean and good coffee. Kept me up to date on progress. All good😃 More

by ATREVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with sales dept.
June 04, 2024

Overpriced for parts and labor. I fixed back two window switches myself and I only paid 16.00 dollars for the switches and it only took me 30 min to replace them. You quoted me th More

by usmcretiredjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Gehring
June 03, 2024

The customer service is great. I was able to get my appointment in a timely manner. I only waited about a hour for an oil change and tire rotation. Great job! More

by Terri.l.golden2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
June 01, 2024

Very good experience, my only issue is there’s a problem with my tire light! More

by quickshock31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
June 01, 2024

Chris handled my problem very well & professional. The inspection was done in a timely manor and he explained everything that was done. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
May 31, 2024

This is a fantastic dealership. My service advisor is incredible and very knowledgeable. Fast service and very friendly. More

by RYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
May 28, 2024

Quick efficient service. The online system made it easy to schedule. The service rep gave me all the information needed and was very nice. More

by angelalukow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Anderson
May 28, 2024

Chris Wright handled our service. He was very nice, professional and made sure everything was taken care of. Great job! More

by MIKEDEMONTE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wright
May 27, 2024

I arrived earlier than usual for my scheduled appointment. They took my car back quickly and my oil change was performed in a timely fashion. Thanks for taking care of the car and my need to be o More

by pdudley2316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
May 25, 2024

Service was done efficiently and courteously. However, I was there for about an hour and a half. That seemed a little long. More

by rwalther450
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with service. They were attentive and helpful.