Diehl Kia of Massillon

It was wonderful customer service. I'm purely satisfied with the service diehl gives. Thank you!☺️ I'm purely satisfied with the service diehl gives. Thank you!☺️ More

Great to work with and makes the process of buying a car easy. Jason was an awesome representative easy. Jason was an awesome representative More

Already told you on other rating. I find your dealership very poorly managed. No problem with salesman I find your dealership very poorly managed. No problem with salesman More

After my Telluride was serviced for a call-back item none of the functions like my navigation would work. I will call for an appointment to get this corrected. of the functions like my navigation would work. I will call for an appointment to get this corrected. More

I am very happy with my experience with my salesman. The sales managers were not impressive, and the finance experience was not satisfactory. The salesman was solid, but the finance process was not. The sales managers were not impressive, and the finance experience was not satisfactory. The salesman was solid, but the finance process was not. More

I was a little disappointed after my service. They documented that my tire pressure was checked and at the right pressure, it was at the same pressure (which is higher than recommended) as when I They documented that my tire pressure was checked and at the right pressure, it was at the same pressure (which is higher than recommended) as when I brought it in. They also didn’t top off my washer fluid either. I thought that was part of an oil change? More

Excellent service from the minute I walked in. Very accommodating and friendly and nice waiting area. Truthful service work and estimates. Very accommodating and friendly and nice waiting area. Truthful service work and estimates. More

Honesty goes along ways, finding some things we didn’t see before purchase. Only been a week but vehicle itself seems to be ok. Give me a month see before purchase. Only been a week but vehicle itself seems to be ok. Give me a month More

Everyone was very nice and took care of my car. They did the service in great time. Thank you They did the service in great time. Thank you More

The purchase of my car was handled by Jason. He was very professional and answered 98% of my questions. The signing of all my paperwork was efficient and they were there to answer all of my ques He was very professional and answered 98% of my questions. The signing of all my paperwork was efficient and they were there to answer all of my questions. This is my third vehicle purchased from there and y’all haven’t let me down. More