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Diehl Kia of Hermitage

Hermitage, PA

4.6
533 Reviews
Call Dealership (724) 204-6447

1469 N Hermitage Rd

Hermitage, PA

16148

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533 Reviews of Diehl Kia of Hermitage

May 31, 2023

Excellent service and information provided by Kam, my sales person and financing was an easy well prepared process. More

by grlower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Vetter, Kam Thornton, John Dorus, Brian Carter, Patricia Gabriel-Hartman
Report | Print
May 31, 2023 -

Diehl Kia of Hermitage responded

Thank you so much for the great review of our sales team and management! We are happy you enjoyed your experience here! We hope you enjoy your new ride, let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

May 31, 2023

Everything was great, very polite. My only complaint would be trying to make an appointment. The phone rings off the hook without an option to leave a message. Driving all the way ther More

by egilbert1426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome
Report | Print
Jun 02, 2023 -

Diehl Kia of Hermitage responded

Thank you for your great review our our Service Department and Service Advisor Jordan! We are so sorry about the lack of getting ahold of our service department. We are short staffed, but we are in the works of rectifying that! If you need anything in the future please let us know! We appreciate your business! - Juanita F. (Diehl KIA of Hermitage)

May 30, 2023

They were friendly and efficient. They had a great selection of veg Ickes to choose from also. More

by m.michaels0200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gesse Matlock, Brian Carter, Patricia Gabriel-Hartman
Report | Print
May 31, 2023 -

Diehl Kia of Hermitage responded

Thank you so much for the great review of our sales team and management! We are happy you enjoyed your experience here! We hope you enjoy your new ride, let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

May 29, 2023

Excellent service provided. Clean waiting area. They were really amazing. Also my service was completed quickly More

by justinds2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome
Report | Print
May 30, 2023 -

Diehl Kia of Hermitage responded

Thank you for your great review our our Service Department and Service Advisor Jordan! If you need anything in the future please let us know! We appreciate your business! - Juanita F. (Diehl KIA of Hermitage)

May 29, 2023

Always an easy trip and in out when dealing with the service center. Will use in the future More

by r.jkish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome
Report | Print
May 30, 2023 -

Diehl Kia of Hermitage responded

Thank you for your great review our our Service Department and Service Advisor Jordan! If you need anything in the future please let us know! We appreciate your business! - Juanita F. (Diehl KIA of Hermitage)

May 28, 2023

Never can get through on the phone to them. When messages are left. Nobody calls back had an appointment and it was switched to Toyota which they were very nice. Give them five stars. More

by foxpatti37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Newsome
Report | Print
May 26, 2023

Was time they said and even washed my car! Really appreciate it! Thank you I’ll be. Back More

by kdorus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome
Report | Print
May 30, 2023 -

Diehl Kia of Hermitage responded

Thank you for your great review our our Service Department and Service Advisor Jordan! If you need anything in the future please let us know! We appreciate your business! - Juanita F. (Diehl KIA of Hermitage)

May 25, 2023

These surveys suck, a waste of time. I do admit the service was 50% better than when Taylor owned this location. More

by snowhunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome
Report | Print
May 26, 2023 -

Diehl Kia of Hermitage responded

Thank you for your great review our our Service Department and Service Advisor Jordan! If you need anything in the future please let us know! We appreciate your business! - Juanita F. (Diehl KIA of Hermitage)

May 24, 2023

In and out fast! Professional service! Jordan was awesome. He fit me in on the only day I had available. One of the mechanics even took time out to answer a few quest More

by jasonjcameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome
Report | Print
May 24, 2023 -

Diehl Kia of Hermitage responded

Thank you for your great review our our Service Department and Service Advisor Jordan! If you need anything in the future please let us know! We appreciate your business! - Juanita F. (Diehl KIA of Hermitage)

May 24, 2023

I ad a mix up in the time to deliver but Jordan was very accommodating and got me in early to complete the work. More

by wmaerkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome
Report | Print
May 26, 2023 -

Diehl Kia of Hermitage responded

Thank you for your great review our our Service Department and Service Advisor Jordan! If you need anything in the future please let us know! We appreciate your business! - Juanita F. (Diehl KIA of Hermitage)

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