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Diehl Kia of Hermitage

Hermitage, PA

4.6
531 Reviews

1469 N Hermitage Rd

Hermitage, PA

16148

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531 Reviews of Diehl Kia of Hermitage

July 07, 2023

Jesse was awesome to work with. He wasn’t pushy at all! Brain the manger was super nice. Patti in finance was the sweetest! She took her time and made sure we understood everything. More

by ashleecasolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse McCormick, Brian Carter, Patricia Gabriel-Hartman
Jul 10, 2023 -

Diehl Kia of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 06, 2023

This place is Fast, it's Clean, and the staff is friendly. Great experience, thanks More

by pompyinyang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome
Jul 10, 2023 -

Diehl Kia of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 04, 2023

The sales team and Jordan are great people to work with. My frustration comes with scheduling appointments due to some issues at the time of purchase with the vehicle. The communication between departments More

by lrtologo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Wilson, Craig Misier, Brian Carter, Colleen Swartz, Patricia Gabriel-Hartman, Jordan Newsome
Jul 06, 2023 -

Diehl Kia of Hermitage responded

Thanks for leaving us the great review & feedback! We are working on the lack of communication aspect and hiring new team members so we can serve our customers correctly! We are glad you had a great experience! Thank you again!

July 04, 2023

The service and atmosphere were great and very hospitable. Add some donuts or free water More

by bsands1721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome
Jul 06, 2023 -

Diehl Kia of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 04, 2023

Great experience with everyone. Jesse explained a lot about controls and helped set up my phone for me. More

by arleeny_99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse McCormick, Brian Carter, Colleen Swartz
Jul 06, 2023 -

Diehl Kia of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 03, 2023

Came in for service as system dictated, Cabin and Air filter failed yet paperwork does not indicate if they were replaced. More

by aruiz51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome
Jul 06, 2023 -

Diehl Kia of Hermitage responded

Thanks for leaving us a review! Please contact our Service department to get this situation rectified! Please call 724-347-7702 - Thank you!

July 03, 2023

Jordan was fantastic. He made accommodations to get me in the day I called so that I didn’t have to miss more work than just one day. He’s very knowledgeable and provides More

by samantharauber91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome
Jul 06, 2023 -

Diehl Kia of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 02, 2023

Knowledgeable about product but tried several times and they did not respond to questions after the purchase was made. More

by erdougherty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Gesse Matlock, Colleen Swartz, Patricia Gabriel-Hartman
July 01, 2023

Diehl KIA of Hermitage, PA, has very friendly and efficient service personnel and a comfortable waiting area. More

by 724kdc45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome
Jul 06, 2023 -

Diehl Kia of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

July 01, 2023

Thank you for getting us in so quickly before our road trip! We were in and out in a reasonable amount of time! More

by lisapachernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome
Jul 06, 2023 -

Diehl Kia of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

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