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Diehl Kia of Hermitage
Hermitage, PA
531 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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531 Reviews of Diehl Kia of Hermitage
June 06, 2024
I took my vehicle in for a recall for a knock sensor and have had nothing but problems every since. Funny thing is I never had a single problem prior to the recall. I am taking my vehicle to a different gar have had nothing but problems every since. Funny thing is I never had a single problem prior to the recall. I am taking my vehicle to a different garage to have it checked out. More
by C.TAVERNIA26
Verified CustomerEmployees Worked With
John Dorus
June 05, 2024
Great experience. Excellent communication. Top notch dealer and employees. Thank you for everything. We appreciate your service. Excellent communication. Top notch dealer and employees. Thank you for everything. We appreciate your service. More
by nrecamy
Employees Worked With
Geoff Wilson, Colleen Swartz
June 02, 2024
Excellent customer service! From the moment I arrived to completion of service, this team kept me informed of the status of my vehicle's service. They took extra time to look From the moment I arrived to completion of service, this team kept me informed of the status of my vehicle's service. They took extra time to look at an additional concern I had with my vehicle when I arrived for my scheduled service. Thank you everyone at Diehl! More
by DENISESYBERT
Employees Worked With
Colleen Swartz
June 01, 2024
The dealership is often hard to get ahold of. I required a maintenance check of my car since the check engine light was on. Got an oil change and requested a report of the breaks and tire conditi I required a maintenance check of my car since the check engine light was on. Got an oil change and requested a report of the breaks and tire conditions and received neither. When I finally got the part replaced to turn the check engine light off, I got in my car and my check engine light was still on. So I had to wait an additional hour at the facility to just have them tell me they had to reset a bad airbag code. Kia has fallen FAR from the grace it once held imo. More
by Triston
Employees Worked With
Angela Cattrell
May 30, 2024
Mechanic made a mistake that ruined our engine. We were finally told that they would repair it and that the cost of a rental would be covered by Kia. It was not covered in full. The only car availa We were finally told that they would repair it and that the cost of a rental would be covered by Kia. It was not covered in full. The only car available to us by the rental company was not even equal to ours. It was smaller and one door would not open. We had to pay for being very inconvenienced. Also, when we did get our car back we just happened to look inside and noticed that the coolant was very low. Why would they not fill that while working on the car? More
by framy
Employees Worked With
Angela Cattrell
