Diehl Kia of Hermitage

Craig was the seventh salesperson I talked with explaining my accident and why I needed to buy quickly and within budget. Others dropped the ball but Craig Misier stayed on top of it and guided me explaining my accident and why I needed to buy quickly and within budget. Others dropped the ball but Craig Misier stayed on top of it and guided me through the process as if he had known me for years. To this elderly lady he should have medal! I cannot explain in this short message how helpful, kind and thoughtful he was. He took the time to listen to my vehicle needs and wants and meet them in a professional manner. I have been sharing my positive experience and Craig's name with everyone I know. When I arrived to sign the paperwork he had everything in order and led me to all the proper office locations so as to make it a quick process. Each employee I met was efficient in their job, professional, understanding, and pleasant. More

Very nice people and showed me everything I asked about . They made the process easy They made the process easy More

Professional, kind, and courteous staff. I highly recommend Diehl Kia of Hermitage to family and friends. I highly recommend Diehl Kia of Hermitage to family and friends. More

Jordan was very helpful and explained all services provided and cost involved with performing. The only complaint that I have is that when I called to schedule service, no one answered the telephone a provided and cost involved with performing. The only complaint that I have is that when I called to schedule service, no one answered the telephone and I left a message with no return call. Service was scheduled online and happy with everything performed. More

I am happy with the service from Diehl of Hermitage. Would recommend to a friend. Would recommend to a friend. More

I found everyone very friendly and helpful. I highly recommend Diehl Kia to my family and friends. Geoff was so kind and helpful. I highly recommend Diehl Kia to my family and friends. Geoff was so kind and helpful. More

Service center attendedt was very friendly and knew what he was talking about after the service was done. The technician doing the work was fast and accurate what I was told initially that the service woul he was talking about after the service was done. The technician doing the work was fast and accurate what I was told initially that the service would take about 2 hours was between half an hour to one hour tops. More

Geoff Wilson was a terrific salesman. No pressure involved in the purchase. Good experience. Would buy from him again. No pressure involved in the purchase. Good experience. Would buy from him again. More

They were very kind, knowledgeable, and patient. They didn't rush us even though it was past closing time. They didn't rush us even though it was past closing time. More

Geoff and Brian worked hard to get me in the right car for me. They were based on a happy customer experience. Geoff made time go by quick. He made jokes and made you feel like you were family. Brian was for me. They were based on a happy customer experience. Geoff made time go by quick. He made jokes and made you feel like you were family. Brian was super helpful with any questions too. More