Diehl Kia of Hermitage
Hermitage, PA
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531 Reviews of Diehl Kia of Hermitage
Better time estimate needed to do repair, and better communication for additional work at sister dealership. Had to make an additional trip the next day to get alignment done after being told it would b communication for additional work at sister dealership. Had to make an additional trip the next day to get alignment done after being told it would be done the same day after work was completed at the Kia dealership. More
Excellent service, friendly staff, waiting room had amenities and plenty of seating, restrooms were very clean. amenities and plenty of seating, restrooms were very clean. More
Craig was the seventh salesperson I talked with explaining my accident and why I needed to buy quickly and within budget. Others dropped the ball but Craig Misier stayed on top of it and guided me explaining my accident and why I needed to buy quickly and within budget. Others dropped the ball but Craig Misier stayed on top of it and guided me through the process as if he had known me for years. To this elderly lady he should have medal! I cannot explain in this short message how helpful, kind and thoughtful he was. He took the time to listen to my vehicle needs and wants and meet them in a professional manner. I have been sharing my positive experience and Craig's name with everyone I know. When I arrived to sign the paperwork he had everything in order and led me to all the proper office locations so as to make it a quick process. Each employee I met was efficient in their job, professional, understanding, and pleasant. More