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Diehl Kia of Hermitage
Hermitage, PA
530 Reviews
Diehl Kia of Hermitage is part of the Diehl Auto Group family. Representing 13+ auto brands with some of the largest inventory car lots in Western, PA and Eastern, OH.
Purchasing a brand-new automobile is one of the largest investments most people will make in their life, which often times creates some apprehension and nervousness. However, the car-buying process should also be an exciting and enjoyable experience. Buying a new Kia model is a decision that surely keep you satisfied!
The friendly, experienced team of automotive professionals at Diehl Automotive goes out of their way to eliminate any uneasiness you might have and provide expert guidance that leads to you comfortably choosing the perfect vehicle for your schedule and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 AM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:30 PM
Sunday Closed
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Showing 530 reviews
April 07, 2024
Great experience with this dealership . Fast easy service . Attentive to my needs . And competitive fair pricing Fast easy service . Attentive to my needs . And competitive fair pricing More
by abbeydamian1
Verified Customer
Helpful April 07, 2024
The best hospitality I’ve experienced at a dealership. Gesse treated me right and put me in a fantastic car Gesse treated me right and put me in a fantastic car More
by colyntdonovan
April 07, 2024
Maddie was awesome! ! Craig was awesome!! Colleen was awesome!! Very knowledgeable staff!! Will definitely return for future purchases! ! Craig was awesome!! Colleen was awesome!! Very knowledgeable staff!! Will definitely return for future purchases! More
by Lizblack4209
April 05, 2024
Excellent customer service, everyone in the dealership was extremely friendly and engaging. If the after the sell care is as good, it is a home run. was extremely friendly and engaging. If the after the sell care is as good, it is a home run. More
by sjgargasz
April 05, 2024
My car went in for a transmission. Was told I would get a loaner as soon as one was available. Never got a call for a loaner had to use someone else's car for the time it was in the sh Was told I would get a loaner as soon as one was available. Never got a call for a loaner had to use someone else's car for the time it was in the shop. I called multiple times left plenty of messages checking progress on my car and never received a call back. The service department never answers their phone or return calls. I had to contact kia customer care and have them reach out to get us any updates on my car. Very very poor service from this dealership, at least the service department. I will go to another dealer for service from now on. More
by Tator16marini
Employees Worked With
Angela Cattrell
April 03, 2024
Glad we took the drive to Hermitage. Working with the dealership was good. We are enjoying our telluride Working with the dealership was good. We are enjoying our telluride More
by jljmath
April 02, 2024
Colleen was very thorough and professional! Jason was the best salesman I could have asked for! This is my second vehicle he’s helped with and as always 10/10 recommend! Jason was the best salesman I could have asked for! This is my second vehicle he’s helped with and as always 10/10 recommend! More
by Cec5455
Employees Worked With
April 02, 2024
Wasn’t informed at all about the status about my vehicle. I had to inquire myself. Then was told to wait, I’ll hear something shortly (1 hour later). Service attendant was not helpful about next step in repa I had to inquire myself. Then was told to wait, I’ll hear something shortly (1 hour later). Service attendant was not helpful about next step in repair process. Was told to drop it off with no reassurance of a loaner vehicle. Very unprofessional. This was the first bad experience I had with this dealer. Previous service advisor was amazing in this process, but unfortunately doesn’t work with dealerships any longer. More
by DAVISAMBER2300
Employees Worked With
Angela Cattrell, Andrew Ramirez
