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Diehl Kia of Hermitage
Hermitage, PA
529 Reviews
Diehl Kia of Hermitage is part of the Diehl Auto Group family. Representing 13+ auto brands with some of the largest inventory car lots in Western, PA and Eastern, OH.
Purchasing a brand-new automobile is one of the largest investments most people will make in their life, which often times creates some apprehension and nervousness. However, the car-buying process should also be an exciting and enjoyable experience. Buying a new Kia model is a decision that surely keep you satisfied!
The friendly, experienced team of automotive professionals at Diehl Automotive goes out of their way to eliminate any uneasiness you might have and provide expert guidance that leads to you comfortably choosing the perfect vehicle for your schedule and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 AM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:30 PM
Sunday Closed
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Showing 529 reviews
October 31, 2019
They Make Car Shopping Enjoyable After a couple of weeks searching on line for used vehicles, I decided that Taylor Kia of Hermitage would be the best place to take my Mother shopping After a couple of weeks searching on line for used vehicles, I decided that Taylor Kia of Hermitage would be the best place to take my Mother shopping for her next car. The website impressed me right off the bat. I was looking to get a good car for a good price for my mom, and the Taylor Kia's website actually rates the deals for each individual vehicle right up front, (good deal, great deal, etc..), which seemed like a really honest way of doing business and saved me a lot of extra research. Also they had the best used car inventory for what I was looking for, a small SUV. Our Sales person was Dave Bauer. Dave showed us four or five cars and I felt all the while that he was entirely supportive and considerate and focused on our needs, and not just for the sake of selling a car. He was very patient and made it a warm, friendly, stress-free, pressure-free experience for us. I was not expecting that from a car dealership. We ended up buying a Kia Sportage and it has been a wonderful car for my mother. There were some minor issues with the car and Dave followed up diligently in the weeks that followed to make sure everything was taken care of. I took the car in for minor service and I was really impressed with the Service Department as well. Once again they were warm, patient, friendly, and absolutely focused on creating a pleasant atmosphere. This is a newer dealership and the waiting area was really nice, clean, and comfortable. I've been in and out of quite a few car dealerships throughout my life, and this was simply the best experience I can recall. There are many dealerships closer to where I live, but I will happily drive the extra miles to Taylor of Hermitage next time I'm in the market for a car. More
by Scott S, Warren OH
Employees Worked With
Dave Bauer
Helpful October 28, 2019
Jeff is great at Kia of Hermitage. Very professional and friendly. The techs always do a great job and bring my car back clean when done. 5 Stars! friendly. The techs always do a great job and bring my car back clean when done. 5 Stars! More
by Steve Vuich
Employees Worked With
Jeff
October 22, 2019
Senior Experience Last time wife and I bought a new car was 2006. Had researched on line and thought the new Telluride was what we wanted. Being very skeptical of car d Last time wife and I bought a new car was 2006. Had researched on line and thought the new Telluride was what we wanted. Being very skeptical of car dealers I told wife at first sign of high pressure sales I'd nod to the door and we'd leave. Was I surprised. Mick introduced himself and offered answers to all questions. What he couldn't answer he found the answer. Introduced us to the Sales Manager, who is a experienced and knowledgeable professional. Talk about low pressure. We left the dealership with no "this deal is only good if you buy now" or "this vehicle will likely be gone tomorrow" The wife was in love with the car after the test drive. I went back without her to buy the car and suprise her. I was told I could take the car home and come back and if it didn't work out for us it would be OK we didn't have to buy. That's not the way it was 20-30 years ago. Either this dealer and Mick are exceptional or the car buying experience has really changed. Ask for Mick. More
by Jim
Employees Worked With
Mick Woods
October 08, 2019
We’ve had a positive experience with his dealership We’ve had a positive experience with his dealership pretty much from start to finish. The sales person was very good, and the service people have bee We’ve had a positive experience with his dealership pretty much from start to finish. The sales person was very good, and the service people have been very courteous and knowledgeable. Anytime we’ve had a question they’ve been more than willing to spend the time and go over things with us More
by Kgates
Employees Worked With
Our sales person Bob, and the service guys
September 20, 2019
Great experience Mick was our salesman. He was courteous and gave no pressure. He was up front with us and very accommodating. Mick was friendly and even shared pic Mick was our salesman. He was courteous and gave no pressure. He was up front with us and very accommodating. Mick was friendly and even shared pics of his dogs. He showed us everything that we asked for and worked with us to get the car that we wanted. I would recommend Mick and Taylor Kia of Hermitage to anyone looking for a vehicle, we would definitely be coming back. More
by Alex Afanador
Employees Worked With
Mick Woods, Ryan Grata
September 14, 2019
Service recall Took my Optima in for a revall, was told it would tske an hour was done and on my way home in a half hour. Fast friendly, courteous service@ Took my Optima in for a revall, was told it would tske an hour was done and on my way home in a half hour. Fast friendly, courteous service@ More
by Anita Adams
Employees Worked With
Jerry
September 13, 2019
Awesome dealership Highly recommend. Fantastic new facility and excellent service from beginning to end of purchase. I would and have highly recommend my friends and fam Highly recommend. Fantastic new facility and excellent service from beginning to end of purchase. I would and have highly recommend my friends and family to consider Taylor Kia for the next new or used automobile More
by Angel
Employees Worked With
Trevor Bromley, Anthony Robertson and Colleen Swartz
September 10, 2019
Very nice. People are professional and friendly. Made the process pleasant. No hassle. Good experience. I love my new Kia. My salesman Bob was patient and helpfu People are professional and friendly. Made the process pleasant. No hassle. Good experience. I love my new Kia. My salesman Bob was patient and helpful. More
by LeeLee
Employees Worked With
Bob Elliot, Colleen Schartz
September 09, 2019
great place to buy a car honest, quick ,knowledgeable,fair and great product a lot of inventory good location close to my home going to be easy for oil changes and service. honest, quick ,knowledgeable,fair and great product a lot of inventory good location close to my home going to be easy for oil changes and service. More
by Happy Customer
Employees Worked With
Dave,Colleen
