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Diehl Kia of Hermitage
Hermitage, PA
529 Reviews
Diehl Kia of Hermitage is part of the Diehl Auto Group family. Representing 13+ auto brands with some of the largest inventory car lots in Western, PA and Eastern, OH.
Purchasing a brand-new automobile is one of the largest investments most people will make in their life, which often times creates some apprehension and nervousness. However, the car-buying process should also be an exciting and enjoyable experience. Buying a new Kia model is a decision that surely keep you satisfied!
The friendly, experienced team of automotive professionals at Diehl Automotive goes out of their way to eliminate any uneasiness you might have and provide expert guidance that leads to you comfortably choosing the perfect vehicle for your schedule and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 AM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:30 PM
Sunday Closed
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Showing 529 reviews
March 26, 2021
I was very very happy with my service, very polite to me & very Efficient. I would recommend their service department to anyone. Gary was very nice and new his stuff. 👍👍👍 me & very Efficient. I would recommend their service department to anyone. Gary was very nice and new his stuff. 👍👍👍 More
by Johnbuttram
Employees Worked With
Gary
Helpful March 20, 2021
I had a very awesome experience, this was my first new Jeep Compass and i love it, friendly salespeople that treated you like their own family, thanks Taylor Kia for everything and I'll highly recommend y Jeep Compass and i love it, friendly salespeople that treated you like their own family, thanks Taylor Kia for everything and I'll highly recommend you to friends and family. More
by jasonls1023
Employees Worked With
Jesse McCormick
March 05, 2021
Very friendly salesperson, sales manager and staff. Honest conversations. Didn’t feel pressured. Discussed various options of purchase or lease. Accomodating. Would recommend Bob and Taylor Kia of Herm Honest conversations. Didn’t feel pressured. Discussed various options of purchase or lease. Accomodating. Would recommend Bob and Taylor Kia of Hermitage to everyone. More
by Krieders4
Employees Worked With
Bob Elliott
March 03, 2021
We had a great agent , Kam Thornton. It is a great place We had a great agent , Kam Thornton. It is a great place to buy a car Clean environment Very helpful Have a nice day God Bless We had a great agent , Kam Thornton. It is a great place to buy a car Clean environment Very helpful Have a nice day God Bless More
by art-marlene
Employees Worked With
Kam Thornton
March 03, 2021
Very helpful and gave all my options and let me decide would recommend to a friend or family they are very friendly and helpful through the process would recommend to a friend or family they are very friendly and helpful through the process More
by Jonathonhill10
Employees Worked With
Jesse McCormick, Don Sutenheimer
February 18, 2021
Charged 149.00 found and fixed nothing, no paperwork showing diagnostics that were "run" no work showing that they tested any sensors that might have been at fault. Drove an hour to pick it up arrived a showing diagnostics that were "run" no work showing that they tested any sensors that might have been at fault. Drove an hour to pick it up arrived at 5:32 service closed at 5:30 no one was able to take the outrageous 149.00 dollar charge, but they could take a down payment on a sale just not money for service. They said to come back tomorrow. I offered card or cash hey couldn't do it unable to process a payment . So I had to take my son to work and pick him up at midnight cause they wouldn't give him his car that they did nothing to, and couldn't take a payment for. Completely understand that I was late getting there,but come on 6 people there and no one knows how to take money. Sales guy as nice ,but unable to be of any assistance. Oh and I still have my problem. More
by Yellowdragon1975
Employees Worked With
Don't know,
February 13, 2021
Pleasant no pressure buying experience. Kam did a very good job setting up out test drive and explaining of the equipment and features of the K5. good job setting up out test drive and explaining of the equipment and features of the K5. More
by bhorr
Employees Worked With
Kam Thornton
February 08, 2021
Fast and excellent service. Customer service is very friendly and know what they are doing. Highly recommend Kia of Hermitage for all services that are needed. friendly and know what they are doing. Highly recommend Kia of Hermitage for all services that are needed. More
by burngb
Employees Worked With
Service department
