Diehl Ford of Massillon

great customer service Much Thanks to Molly Phillips for helping find the car that i was looking for. She was very helpful and did not pressure me until i was ready. Thank y Much Thanks to Molly Phillips for helping find the car that i was looking for. She was very helpful and did not pressure me until i was ready. Thank you again! More

Salesmanship, Professionalism, Integrity at its finest. We have been buying new cars from Bob Bryce and Pete Shaheen for many years and our recent purchase of a new Transit Connect was no different then in We have been buying new cars from Bob Bryce and Pete Shaheen for many years and our recent purchase of a new Transit Connect was no different then in the past. EXCELLENT!!! Pete and Bob are real Gentlemen and a pleasure to do business with. More

Great experience! I was recently searching for a car for my son online. I was contacted by Olivia from Waikem Ford and was very impressed by her knowledge, professional I was recently searching for a car for my son online. I was contacted by Olivia from Waikem Ford and was very impressed by her knowledge, professionalism and persistence. Although I decided to postpone my vehicle search, I plan to contact only Waikem Ford when I begin to look again! More

Great Service! and will be out Competitors Prices! Great service whole way through, no pressure! Will def. Deal with Waikem on my future purchases! They will beat out Competitors prices. Very happy! Vi Great service whole way through, no pressure! Will def. Deal with Waikem on my future purchases! They will beat out Competitors prices. Very happy! Vic, the financial guy, makes for an enjoyable closing on the deal! Thank you all for a great experience! More

Purchase of our new 2016 Fusion We have purchased many Ford vehicles over the years from Waikem Ford. We keep coming back to Waikem because of the professionalism of Bob Bryce and Pe We have purchased many Ford vehicles over the years from Waikem Ford. We keep coming back to Waikem because of the professionalism of Bob Bryce and Pete Shaheen and the service staff at Waikem. Pete went over the various features of the new car in great detail which was greatly appreciated even though this is our fourth Fusion. Each year brings new changes on the vehicle and Pete does a great job of demonstrating the changes. We appreciate Bob's help in the purchasing process. We have been dealing with Bob for many years and he and Pete both have our trust and respect. Ron and Linda More

Best sales experience ever! Thank you to our new friends Ed Ecrement, John Knox and the Waikem team! We found Ed several months ago when we began calling dealerships for advic Thank you to our new friends Ed Ecrement, John Knox and the Waikem team! We found Ed several months ago when we began calling dealerships for advice on turning our 2013 Ford Edge lease in. Ed gave us solid and honest information on our choice of vehicles and finance options. We didn't hesitate to drive from Stow to Massillon when we were ready to look at vehicles. Ed listened to our concerns about getting out of a lease and building equity. He listened to what we were looking for in a new vehicle and found us the perfect solution to meet both needs in a new Ford Fusion. I've been a loyal Ford owner for 30 years but this was the first time I've felt like part of the Ford Family! Thank you! Janet Nutt More

great Just a great leasing experience . Mark is the best , very knowledgeable , courteous and left us with no questions. Thanks to him and the entire staff Just a great leasing experience . Mark is the best , very knowledgeable , courteous and left us with no questions. Thanks to him and the entire staff !!!! More

Made buying a car easy! Excellent service I would recommend this dealership to anyone. They told me everything I wanted to hear and made it a quick and easy experience. Excellent service I would recommend this dealership to anyone. They told me everything I wanted to hear and made it a quick and easy experience. More

Amazing and Unforgettable! I can't thank you enough John for your willingness to help us get into our new Fusion!! Right from the start you showed us all around the vehicle and I can't thank you enough John for your willingness to help us get into our new Fusion!! Right from the start you showed us all around the vehicle and made sure we knew what options the vehicle had and that we stayed warm and dry while looking at it. Your eagerness to please and meet our expectations was phenomenal!! And in the end, the transaction to purchase the Fusion was well beyond our expectations!!! I pray this is just the beginning of a relationship with a dealer/family that us, as well as our kids, can continue to do business with. Thank you very much for the person you are, your character shines through! Ryan, Rachelle, Emma, and Gabe Nicholson More

My Amazing Car Buying Experience Theses guys really know their stuff and they don't leave a single stone unturned to their customers, I have had all but one bad car buying experience Theses guys really know their stuff and they don't leave a single stone unturned to their customers, I have had all but one bad car buying experience in my life and I owe that one to the Waikem Ford Group. Thankyou soo much everyone and God bless. Sincerely from your newest lifetime customer, Mark Frank More