Diehl Ford of Beaver

The team was very thorough with its inspection and diagnostics of my vehicle and communicated with me the entire time to keep me aware. diagnostics of my vehicle and communicated with me the entire time to keep me aware. More

I will not come back to this dealership ever again because the customer service is do bad and when you quote a price to someone it should not go up by 200 dollars. I don't trust anything about this de because the customer service is do bad and when you quote a price to someone it should not go up by 200 dollars. I don't trust anything about this dealership any more. The service department here is the worst I have ever had to deal with!! More

Had an appointment for Jan. 28 for a warranty repair. I was told they had all the parts required and it was a one day job. 18 days later the truck was still sitting on the back 28 for a warranty repair. I was told they had all the parts required and it was a one day job. 18 days later the truck was still sitting on the back lot, untouched. Call after call went unanswered. I finally stopped in and asked for my truck back. They handed me the keys and I left. More

It was very easy to get the car in and be serviced while also watching the video with repair recommendations. I highly recommend this shop. also watching the video with repair recommendations. I highly recommend this shop. More

The staff was very friendly. The service department explained everything they were doing. The place was very clean and welcoming The service department explained everything they were doing. The place was very clean and welcoming More

Joel Cannello is a service advisor who is a real asset to Diehl Ford of Beaver. He gets the meaning of good customer service. Diehl Ford of Beaver. He gets the meaning of good customer service. More

I thought oil change an tire rotation was little pricey but great job other wise but great job other wise More

I waited almost 3 weeks for Service to look at my 2022 Ford Edge even though engine was blown, and I told them it was blown. After almost 3 weeks they called and said it was blown and said had to wait an Ford Edge even though engine was blown, and I told them it was blown. After almost 3 weeks they called and said it was blown and said had to wait another 1 week to get car. They said they called and left messages but never received one so repeatedly had to keep checking because of this rampant lying to me and made my experience with Diehl horrible. I purchased a new F250 from you 3 years ago and now this experience with my Ford Edge has convinced me that your organization just doesn't care about my loyalty to have all my cars serviced by you and purchased from you. At this point very disappointed and looking for a new Ford Dealership. Your business model sucks and was treated like I needed them more than they needed me. I waited to get my car before saying a word because I was threatened if I took the car to someone else, they would have to tell Ford I possibly caused the damage. I have one 4 letter word that begins with a F about what happened to me with Deihl, it wasn't a good Deihl for me! More

Always very customer oriented. Very good with communication. Always able to check status of your vehicle. Really appreciate the car wash . All team members are very professional Very good with communication. Always able to check status of your vehicle. Really appreciate the car wash . All team members are very professional and friendly. More

Never returned calls 3 times I tried to reach out to them. Never again. End them. Never again. End More