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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,496 Reviews
Call Service Center (503) 506-2034

1,496 Reviews of Dick’s CJDR of Wilsonville - Service Center

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December 01, 2023

Quick and efficient Great communication, information provided is always in-depth. Shuttle service is greatly appreciated. More

by Gavin Hahn
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 01, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Gavin. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 01, 2023

Courteous, helpful, prompt, and in and out. Work was completed to my satisfaction and will use the dealership for future maintenance and repairs. More

by cniew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rummerfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Denning, Terry Bryan, Katie Henry, Andy Summers, Brandy Hurley, Steve Reece
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Dec 05, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 30, 2023

I needed my truck for a trip in a few days. The service advisor made a great effort to get my truck done. More

by jbelmore.01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Freer
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Dec 01, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 29, 2023

It was pleasant and quick. No complaints. Ben is professional and easy to work with. Looking forward to doing business with you again. More

by espeed163
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Nov 29, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as I am always here to help. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 29, 2023

Easy to schedule. Work was done quickly and without any problems. Took less time than expected. More

by moullet2
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
Report | Print
Dec 01, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 28, 2023

1 st time at your place, needed reset of safety device, did tests and ordered parts. More

by jrothi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry
Report | Print
Nov 29, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to leave a positive review! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 28, 2023

Efficient service. Explained charges & nice to see waiting area being updated?! Katie was very helpful as I had some questions about a service offer I received in the m More

by CCAUDILLO1
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
Report | Print
Nov 29, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for the kind words. I'm completely committed to providing top-quality service and I'm thrilled to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Dick's Chrysler Jeep Dodge of Wilsonville, I value our customers and I look forward to seeing you down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 26, 2023

Service was timely, waiting room comfortable. The staff and Ben were friendly and got the job done when stated. More

by carrie13
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Nov 28, 2023 -

Dick’s CJDR of Wilsonville responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 26, 2023

Work on our car They worked on our car. They communicated very well and were available for updates. More

by Jnetty76
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Nov 28, 2023 -

Dick’s CJDR of Wilsonville responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 26, 2023

Great service, got in quick and only had to wait 45mins for an oil change. More

by M Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henry, Katie Henry
Report | Print
Nov 28, 2023 -

Dick’s CJDR of Wilsonville responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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