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Dick’s CJDR of Wilsonville - Service Center
Wilsonville, OR
1,521 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,521 Reviews of Dick’s CJDR of Wilsonville - Service Center
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February 10, 2025
Sales team was good but the service team is shady and do not care about customers. Do not take your vehicle to get serviced at Dick’s wilsonville not care about customers. Do not take your vehicle to get serviced at Dick’s wilsonville More
by Shayne
Verified Customer
February 09, 2025
Kylie was helpful and professional. Service department was not clear about fee schedule, amount of time they expected the vehicle, and then recommended a "critical" 4x4 service on my tw Service department was not clear about fee schedule, amount of time they expected the vehicle, and then recommended a "critical" 4x4 service on my two-wheel drive car. Wouldn't return or recommend due to lack of transparency upon initial appointment scheduling and (at the very least) carelessness with service recommendations. No loaner vehicles or ride share vouchers when you want to keep to a vehicle for 24-48hrs is also pretty absurd. More
by jensen08
Employees Worked With
February 07, 2025
Fast intake, completed on time. Clean I will return for more maintenance and repair work Clean I will return for more maintenance and repair work More
by ptdj
February 05, 2025
The point person was very kind and very helpful all week. My frustration was around how long it took to get fixed. my only feedback would be around that piece of being upfront with a good estimation on how l My frustration was around how long it took to get fixed. my only feedback would be around that piece of being upfront with a good estimation on how long a fix is going to take. Mainly because you’re talking about needing someone to rent a car then and the cost around that etc. etc. but again the person who I dealt with in the office was very helpful very friendly More
by scottyg0607
Employees Worked With
February 03, 2025
The staff at WCJDR are awesome. Very friendly and knowledgeable. I enjoy doing business with them. Very friendly and knowledgeable. I enjoy doing business with them. More
by deansilfies
February 03, 2025
Kylie did a great job of keeping me up to date on the status of the repairs. The diagnosis and actual repairs were quite fast. The only issue is the time required to obtain parts. It took almost a week t status of the repairs. The diagnosis and actual repairs were quite fast. The only issue is the time required to obtain parts. It took almost a week to obtain the required parts. This wasn't a dealer issue. The vehicle is now running great with no more error codes. More
by kevin_king1
February 03, 2025
I arrived a few minutes before appointment. Brianna helped me right away. Service completed earlier than expected. Brianna helped me right away. Service completed earlier than expected. More
by Darrynkuehl
Employees Worked With
February 01, 2025
Both ladies were polite but did not pay attention to my questions. I was trying to get price for my windshield and the first person after listening asked me to wait for the second person who would be helpi questions. I was trying to get price for my windshield and the first person after listening asked me to wait for the second person who would be helping me with my concerns. It never happened and I decided not to aak again. More
by Javier
January 31, 2025
Charged $30 more than quoted and would not return calls twice when asked about it. twice when asked about it. More
by KENNETHGOODELL
Employees Worked With
January 31, 2025
Kylie was very knowledgeable and kept me informed of what was happening with my car was happening with my car More
by hoov67
Employees Worked With
