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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,492 Reviews
Call Service Center (503) 506-2034

1,492 Reviews of Dick’s CJDR of Wilsonville - Service Center

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September 24, 2024

Everyone was great. Advisors are exceptional! I recommend. Always updated and informed staff. I will continue going here. More

by a.jimenezjr503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Jimenez
Report | Print
Sep 26, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I am thrilled to hear that you had such a positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. Our team takes pride in providing exceptional service and keeping our customers informed. I appreciate your recommendation and look forward to seeing you again! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

Sep 26, 2024 -

a.jimenezjr503 responded

I will continue to bring my vehicle here!

September 21, 2024

Very cordial, needed a return visit as something might be wrong. Got me in as fast as possible. More

by KOZINOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Jimenez
Report | Print
Sep 24, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your review! I'm glad to hear that you found our team at Dick's Chrysler Jeep Dodge of Wilsonville to be cordial and that we were able to get you in quickly for your return visit. I strive to provide efficient service, and your feedback is greatly appreciated. If you have any further concerns, please don’t hesitate to reach out. I look forward to seeing you again! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 20, 2024

Kylie has been informative and proactive when helping to resolve my issue. They even went out of there way to make sure i was getting the service i needed. I would highly reccommend working with them again! More

by kevin_puckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words, Kevin! I'm thrilled to hear that Kylie was informative and proactive in assisting you with your issue at Dick's Chrysler Jeep Dodge of Wilsonville. Your recommendation means a lot to me. I look forward to helping you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 18, 2024

Dealership did a great job servicing my 2022 RAM Rebel. I highly recommend them for your service needs. More

by gmjmccarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your fantastic review! I'm thrilled to hear that you had a great experience servicing your 2022 RAM Rebel at Dick's Chrysler Jeep Dodge of Wilsonville. Your recommendation means a lot to me! I look forward to assisting you with your service needs again in the future. Safe travels! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 16, 2024

Overpriced on service. Ignored material request. Left tools in my engine bay and shut the hood on them. Didn't even put a sticker on the windshield. Recommend unnecessary More

by ratchethead98390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler George
Report | Print
Sep 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your concerns with us. I understand your experience with the service at Dick's Chrysler Jeep Dodge of Wilsonville did not meet your expectations. It's important to me that our customers feel heard and valued. I appreciate your feedback regarding the service oversight and pricing. I encourage you to reach out directly, so I can address your concerns in more detail and find a resolution. Your satisfaction is our priority. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 16, 2024

We have purchased and taken our cars here for several years and the service has always been great. More

by cltigard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! We're so glad to hear that you have consistently had a great experience at Dick's Chrysler Jeep Dodge of Wilsonville over the years. We truly appreciate your loyalty and look forward to continuing to serve you in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 16, 2024

Clean great welcome and fast service brought things to my attention that I didn't realize. More

by gsnell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Pierce
Report | Print
Sep 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! I appreciate your kind words about the cleanliness and service at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to hear that our team was able to bring important details to your attention. If you have any further questions or need assistance, feel free to reach out. I look forward to seeing you again! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 13, 2024

Got my vehicle in and out for an oil change and did so at a reasonable price. More

by dwyban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your review! We're glad to hear that you had a positive experience with your oil change at Dick's Chrysler Jeep Dodge of Wilsonville and that you found the service to be efficient and reasonably priced. We look forward to serving you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 12, 2024

Even though they were not able to fix the broken part of my truck they did fix a couple recalls and changed oil. Time will tell on how long I wait on parts. More

by Rt110099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
Report | Print
Sep 13, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience. I appreciate your understanding regarding the unavailability of parts for your truck. At Dick's Chrysler Jeep Dodge of Wilsonville, I'm glad we could assist with the recalls and oil change. If you have any further questions or need updates on the part, please don't hesitate to reach out. I'm here to help! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 11, 2024

Great service department for my truck, special things to the service advisors. Great selection of cars and trucks for purchase with a beautiful showroom and comfortable waiting area More

by Zuka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Jimenez
Report | Print
Sep 12, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your fantastic review! We truly appreciate your kind words about our service department and the selection of vehicles at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to hear that you had a positive experience in our beautiful showroom and comfortable waiting area. We look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

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