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Dick’s CJDR of Wilsonville
Wilsonville, OR
2,086 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,086 Reviews of Dick’s CJDR of Wilsonville
Verified Customer
February 28, 2025
Don’t seem to have their act together. Even though I bring my jeep to them exclusively, they could not tell me what service is needed when I called. Said I should be good till 100k miles Even though I bring my jeep to them exclusively, they could not tell me what service is needed when I called. Said I should be good till 100k miles. Brought in and I needed all kinds servicing on fluids and other things that are regular maintenance. Don’t trust them 100%, not because of just the last interaction. But convenient to where i live. I just know to be on my guard when I come here. More
by tocahill
Employees Worked With
Felicia Langford
February 28, 2025
Your service levels have gone down since the ownership change, and the prices have increased significantly. I am probably going to look for a different shop. change, and the prices have increased significantly. I am probably going to look for a different shop. More
by p.jones
Employees Worked With
Kassidy Donado
February 28, 2025
Great dealership. Customer service is awesome. I would definitely recommend this dealership. Thank you, I love my truck. Customer service is awesome. I would definitely recommend this dealership. Thank you, I love my truck. More
by getemail
Employees Worked With
Joshua DeLaunay, Brianna Heddings
February 28, 2025
Frustrating. Due to issues caused by the dealership my vehicle took 5 days longer than expected which forced me to rent a car that I paid for out of pocket and wo Due to issues caused by the dealership my vehicle took 5 days longer than expected which forced me to rent a car that I paid for out of pocket and would not be reimbursed. It would have taken longer if I hadn't called them every day. My vehicle was repaired well, so I am very pleased that the actual repair was done right. More
by Tim Durkee
Employees Worked With
Kassidy Donado
February 26, 2025
for paying $2800. 00 on my last 2 visits to get my 2015 Jeep Grand Cherokee repaired and informing Bri that this was my only means of transportation, the dealership cou 00 on my last 2 visits to get my 2015 Jeep Grand Cherokee repaired and informing Bri that this was my only means of transportation, the dealership could not provide me with a loaner car for the years that I have been a loyal customer to Dick's and purchased my 2015 Jeep from the Dick's .Since my appointments have been made weeks in advance, there should be a loaner car available to me and for spending the amount of $ for the repairs, the dealership should have provided me with a loaner car. More
by dlchinn3
Employees Worked With
Eric Austin, Michael Johnston, Ryan Cornelius, Brianna Heddings
February 24, 2025
Extremely poor communication from service center. Was told my vehicle would be unavailable for 2 days. I’m at a week now. I had to call for all updates. Unacceptable. Was told my vehicle would be unavailable for 2 days. I’m at a week now. I had to call for all updates. Unacceptable. More
by WGIVENS
Employees Worked With
Jeremy Moltke, Brandon Bodine
