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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,086 Reviews
Call Dealership (503) 506-2034
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,086 Reviews of Dick’s CJDR of Wilsonville

March 17, 2025

Service was good a quick but the requested 5 tire rotation wasn't done, only 4 tires were rotated. More

by r3christ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
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Mar 19, 2025 -

r3christ responded

Update - Upon learning of the issue, Dick's was quick to respond and get the 5 tire rotation done in a timely manner.

Mar 20, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience. We're glad to hear the service was quick, but we understand your concern about the tire rotation. We appreciate your feedback as it helps us maintain our standards at Dick's Chrysler Jeep Dodge of Wilsonville. Thanks for taking the time to talk to us and allow us to complete your rotation and wash your vehicle for you this Friday, we appreciate you! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 17, 2025

Underwhelming experience. Prior dealerships provided photos along the way and never provided when asked. Had to go out of my way for updates on promised return dates. Was pass More

by Christian W
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kassidy Donado
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Mar 19, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you, Christian, for sharing your experience with us. I appreciate your feedback and understand your concerns regarding communication and updates during your service visit at Dick's Chrysler Jeep Dodge of Wilsonville. We strive to provide a seamless experience, and we will reach out to you soon to work towards a resolution. Thank you for your patience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 16, 2025

Felicia was wonderful. Very friendly and helpful. I will be using Wilsonville location again. Thanks More

by whacella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia Langford
Report | Print
Mar 17, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We’re thrilled to hear you had a great experience with our team at Dick's Chrysler Jeep Dodge of Wilsonville. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 12, 2025

Very friendly. Service was excellent and completed in a timely manner. Service department was very clean and organized. More

by gordondulee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
Report | Print
Mar 12, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your review, Gordon! We appreciate your kind words about the friendly staff and excellent service here at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to hear that you found our service department clean and organized. We look forward to providing you with great service again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 10, 2025

I was pleased at the quality of the work…vehicle service was done, including tire rotation, and top off of fluids, which I did not even ask for but was done anyway. I will definitely be coming back here for More

by cpsuriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Heddings
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Mar 11, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that you were pleased with the quality of service at Dick's Chrysler Jeep Dodge of Wilsonville, including the tire rotation and fluid top-off. We look forward to seeing you again for your future services and appreciate your trust in us! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 05, 2025

Jeremy provided excellent service from the time he answered my phone call to a few days after we obtained the new vehicle. He was very pleasant to work with and answered every question I had and helpe More

by africanairobi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Moltke, Tarek Eldeeb, Chris Red
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Mar 05, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Jeremy at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to know he provided excellent service and support throughout your vehicle purchase. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 04, 2025

I’d have given 5 stars without question, but my new cabin filter smells strongly like lysol or toilet bowl cleaner. I’m hoping it’s just a “new” smell and fades on its own over time. may call the dealership More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima, Felicia Langford
Report | Print
Mar 07, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you, John, for your feedback regarding the cabin filter smell in your vehicle. We understand your concern and appreciate you bringing it to our attention. It is important to us that your experience with Dick's Chrysler Jeep Dodge of Wilsonville is a positive one. We will reach out soon to address your concerns and ensure a resolution. Thank you for your patience! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 03, 2025

Everyone is very polite, friendly, interested. Highly recommend! Very nice selection of vehicles to get a look at to make a decision. More

by dkbangert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylie Lima, Michael Johnston, Luis Vallejo, Christian Walls
Report | Print
Mar 03, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Dick's Chrysler Jeep Dodge of Wilsonville polite and friendly. It’s great to know you appreciated our selection of vehicles as well. We hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 02, 2025

Felicia was nice and welcoming when I brought my jeep in for an oil change. More

by lilu4evr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia Langford
Report | Print
Mar 03, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you! We truly appreciate your kind words about your experience at Dick's Chrysler Jeep Dodge of Wilsonville. We're glad to hear that Felicia made you feel welcome during your oil change. We look forward to seeing you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 01, 2025

I didn’t want any aggressive sales pitch. I knew what I wanted and they helped me get it. Fast and easy More

by MIKESRWHITTINGTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Clancy, Luis Vallejo
Report | Print
Mar 01, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We at Dick's Chrysler Jeep Dodge of Wilsonville are thrilled to hear that you found the process fast and easy, and that our team respected your wishes. We appreciate your feedback and hope to assist you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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