Dick’s CJDR of Wilsonville

Zero follow-up after visit. Open service issues that were brought up during warranty period (but “couldn’t be replicated”), and now no follow-up from the dealer. Open service issues that were brought up during warranty period (but “couldn’t be replicated”), and now no follow-up from the dealer. More

Be aware of xxxxx bait and switch scam. Waited for the loaded, Limited model I wanted to buy to arrive, took it for a Test drive and told the salesman I wanted to buy the truck. I was brou Waited for the loaded, Limited model I wanted to buy to arrive, took it for a Test drive and told the salesman I wanted to buy the truck. I was brought into a sales office and started on the paperwork, they took the Truck to “get it ready for me, when the paperwork was finished they had a truck backed in and ready for me to take home. I drove the truck home, days later I couldn’t figure out why the backup camera view wasn’t the same as when I test drove it, so I called the dealership, they stated it was a setting and was probably on demo mode, so I tried every setting, but I couldn’t get the the same backup view so I went to the dealership. Upon arrival I conveyed the issue I was having with the backup camera view, the salesman walked around the truck and said, this truck doesn't have the Birds Eye view camera option, I said the truck I test drove and stated I wanted to buy did. The salesman said there is nothing we can do about that! The stigma about slimy car salesman is there for a reason and stands true for the salesman that pulled the bait and switch on me. More

They do what they say they'll do in a timely manner and I appreciated the fact they valued my time. appreciated the fact they valued my time. More

It was a great team to work with. Low pressure and just listened to what my needs were and helped me into another new vehicle. I am a glutton for punishment, or they are just that e Low pressure and just listened to what my needs were and helped me into another new vehicle. I am a glutton for punishment, or they are just that easy to deal with being that this was the second car in two months I purchased from this dealership. More

This was my 2nd time dealing with Kylie and Dick’s CJDR. Thank you for your assistance. Thank you for your assistance. More

This is my first service at this place. But everything was done quickly, and I hope, with quality.) But everything was done quickly, and I hope, with quality.) More

It is an excellent dealer and very friendly, and good service, and good attention, thank you very much. service, and good attention, thank you very much. More

Very attentive to the customers needs. Kylie went above and beyond of my expectations. I had come in for service before and wasn’t impressed with Adam’s attitude. I felt welcome and app Kylie went above and beyond of my expectations. I had come in for service before and wasn’t impressed with Adam’s attitude. I felt welcome and appreciated now by Kylie and by the dealership as well. I think you have it all in place now and appreciate the outstanding service. More

We had a diagnostic done on our truck because it has a leak in the interior of the truck. They were unable to find the leak but yet we got billed $118. They couldn’t find where the leak is coming from. leak in the interior of the truck. They were unable to find the leak but yet we got billed $118. They couldn’t find where the leak is coming from. More

Tyler has been right on the nose when working with him. . he is efficient honest and excellent at his job. When shopping for a new vehicle in the future he will be my first call . he is efficient honest and excellent at his job. When shopping for a new vehicle in the future he will be my first call More