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Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.4
2,083 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 2,083 reviews

January 27, 2025

Wait time was long, and they didn't address a note I had on the service appointment request from the website. But could be worse I suppose. More

by jasee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia Langford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. We appreciate your understanding regarding the long wait time and the oversight with your service appointment note. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to provide the best experience possible for our customers. Please feel free to contact us directly so we can address your concerns and ensure a better experience next time. We look forward to hearing from you! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 24, 2025

Could not believe how friendly and accommodating the entire staff is because of that experience, you definitely have a customer for life. More

by bagger24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Moltke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua DeLaunay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Red
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Jan 24, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. Our team strives to provide friendly and accommodating service, and we’re glad you felt that during your visit. We look forward to serving you for many years to come! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 24, 2025

They were wonderful, friendly, great collaborators, and efficient!!! Thank you Team for gong the extra mile! Kaitlyn, Tanner and the whole team were helpful and very attentive! It made for an excellent ex More

by angesnow2222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bodine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn was 5 stars too!!!! She is friendly and listens to the consumer. Kaitlyn went above and beyond!
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Jan 24, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you! We truly appreciate your kind words about your experience at Dick's Chrysler Jeep Dodge of Wilsonville. It's fantastic to hear that our team, including Tanner and the rest, provided you with such attentive service. We look forward to assisting you again and helping you find more amazing Jeeps in the future! Keep enjoying your ride! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 24, 2025

Great customer service, the staff was exceptional. Michael Stone was very efficient and helpful during the whole process! More

by funhog54
Recommend Dealer
Yes
Employees Worked With
Tarek Eldeeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stone, Chris Red
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Jan 24, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We’re thrilled to hear that you received great customer service from our team at Dick's Chrysler Jeep Dodge of Wilsonville. It’s great to know Michael Stone made your experience efficient and helpful. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 24, 2025

The guys were Super helpful, knowledgeable, low pressure to work with. I really enjoyed my experience. My only disappointment is I called back two days later and wanted to upgrade to the diesel and they More

by john@prpdx.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bodine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Merklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! We're thrilled to hear that you found our team at Dick's Chrysler Jeep Dodge of Wilsonville helpful and knowledgeable. We appreciate your positive comments about your experience with us. Regarding your desire to upgrade to the diesel, we understand how disappointing that can be. While financing can sometimes limit options, we always strive to provide the best solutions for our customers. If you have further questions or need assistance, please don't hesitate to reach out. We value your input and hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 21, 2025

Great customer service, Felicia was very attentive. Will continue to get my oil change here. More

by Edgar Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia Langford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We truly appreciate your kind words about our customer service and Felicia's attentiveness. We look forward to seeing you again for your oil change at Dick's Chrysler Jeep Dodge of Wilsonville! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 20, 2025

They were responsive and helpful especially since I had a long drive to come pickup my new truck! More

by cheree.logsdon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Merklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Red
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Jan 21, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review, Cheree! We’re thrilled to hear that our team was responsive and helpful during your visit to Dick's Chrysler Jeep Dodge of Wilsonville. We hope you enjoy every moment with your new truck and look forward to seeing you again in the future! Safe travels! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 20, 2025

My promises service was not done and your department lost out on performing A large ticket repair… More

by elledge0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Lima
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I understand your concerns regarding the service not being completed during your visit at Dick's Chrysler Jeep Dodge of Wilsonville. We appreciate your feedback and would like to address this matter. Please feel free to reach out to me directly so we can work towards a resolution. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 18, 2025

Poor communication and slow, slow. Slow. Good location. Nice people. WY too few technitions available. More

by Craigchambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Falisha. Inexperienced but nice
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Jan 21, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Craig. I appreciate your comments about our location and staff. We understand that communication and prompt service are crucial, and we're working to enhance our technician availability at Dick's Chrysler Jeep Dodge of Wilsonville. If you have further concerns or need assistance, please feel free to reach out to me directly. We value your input and hope to improve your next experience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 17, 2025

Kind of pricey which is understandable and there prices was not aligned with receptionist and service advisor and email , but they service advisor told me a price , and stuck with it. Service was quick and More

by Joshuafloresreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. I understand that you found our pricing to be a bit high, and that there may have been some discrepancies in communication with our team. I appreciate your patience and am glad to hear that the service was quick and thorough. We always strive for clear communication and great service at Dick's Chrysler Jeep Dodge of Wilsonville. If you have any further concerns or suggestions, please feel free to reach out to me directly. We hope to see you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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