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Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.4
2,080 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 2,080 reviews

February 26, 2025

Outstanding support from Kylie Lima. Great job keeping me informed . Needs a promotion. Thank you very much More

by joeandana.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! We're thrilled to hear that you received outstanding support from Kylie at Dick's Chrysler Jeep Dodge of Wilsonville. It's always our goal to keep our customers informed and satisfied. We'll be sure to share your feedback with Kylie. We look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 26, 2025

for paying $2800. 00 on my last 2 visits to get my 2015 Jeep Grand Cherokee repaired and informing Bri that this was my only means of transportation, the dealership cou More

by dlchinn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Johnston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cornelius
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Heddings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I understand the importance of having reliable transportation, especially when you've invested so much in repairs. Your loyalty as a customer means a lot to us at Dick's Chrysler Jeep Dodge of Wilsonville. I appreciate your feedback regarding the loaner availability and will certainly take it into consideration as we work to improve our services. We will be reaching out to you shortly. Thank you again for your feedback. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 24, 2025

Extremely poor communication from service center. Was told my vehicle would be unavailable for 2 days. I’m at a week now. I had to call for all updates. Unacceptable. More

by WGIVENS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Moltke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bodine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I understand your frustration regarding the communication from our service center regarding your vehicle. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive for clear and timely updates for all our customers. Your feedback is valuable, and I encourage you to reach out to us directly so we can address your concerns and work towards a resolution. Thank you again for your input. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 22, 2025

David was very helpful and knowledgeable about the car. He made the entire process smooth and easy. Chris was also very nice and helpful. More

by Meganmpayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bunea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Red
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Feb 23, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you, Megan! We truly appreciate your kind words about your experience at Dick's Chrysler Jeep Dodge of Wilsonville. We're glad to hear that both David and Chris were able to assist you and make the process smooth and easy. We look forward to seeing you again for your next visit! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 20, 2025

Very pleasant experience with the service provided and with the service rep Kylie Lima. She was very helpful throughout the process, friendly, polite, and very helpful with all the questions I had relate More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! We are thrilled to hear that you had a pleasant experience with our service and that Kylie Lima was able to assist you so effectively. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to provide top-notch service and it's great to know that we met your expectations. We look forward to helping you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 20, 2025

Worked with David, really enjoying the truck, Chris also very helpful. Very happy with vehicle More

by dettsam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bunea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Red
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Feb 21, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that you're enjoying your truck and that David and Chris provided you with great assistance. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to ensure our customers have the best experience possible. We appreciate your feedback and look forward to seeing you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 20, 2025

Came in looking for another truck and ended up purchasing another truck. David and Chris were very helpful. More

by butlerb1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bunea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Red
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Feb 21, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear that you found the perfect truck with the help of David and Chris at Dick's Chrysler Jeep Dodge of Wilsonville. Your satisfaction means a lot to us, and I appreciate your feedback. I look forward to serving you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 16, 2025

David was amazing and friendly and so was the GSM Chris Red. Great experience overall! More

by Jenskak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bunea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Red
Report | Print
Feb 16, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you! We truly appreciate your kind words about your experience with us at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to hear that you found our team, including Chris, to be amazing and friendly. We look forward to serving you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 15, 2025

Found salesman to be rushed, pushy, and unenjoyable to work with — all others were professional and a pleasure More

by qsink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tarek Eldeeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Castro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bodine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damond Braker
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Feb 18, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. I understand that you found your experience with the salesman to be rushed and pushy, which is not the level of service we aim to provide at Dick's Chrysler Jeep Dodge of Wilsonville. We appreciate your recognition of our other team members who made a positive impression. We will reach out to you soon to discuss your experience and to work towards a resolution. Your feedback is valuable to us in improving our service. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 14, 2025

I have not always been happy with Wilsonville Jeep. They have had a lot of employee changes. Recently I got the pleasure to work with Brianna. I told Brianna about my past experience with Wilsonville J More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Heddings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Sheila! We appreciate you taking the time to share your experience with us at Dick's Chrysler Jeep Dodge of Wilsonville. We're thrilled to hear that Brianna was able to help restore your faith in our dealership. Customer satisfaction is our priority, and we love that you gave us another chance. We look forward to seeing you again, and please don’t hesitate to reach out if you need anything in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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