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Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.5
1,969 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 1,969 reviews

October 17, 2024

Kassidy was extremely helpful, considerate & amazing through the whole process! Highly recommend coming to her for service. BEST experience I’ve ever had at a Dealerships Service Department! More

by Jay Remy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassidy Donado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback! I'm thrilled to hear that Kassidy provided you with such a great experience at Dick's Chrysler Jeep Dodge of Wilsonville. Your recommendation means a lot to me, and I look forward to serving you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 16, 2024

Great pricing and were able to work with me where it was needed. The car was perfectly prepared beforehand and was ready to go! I really appreciated Raymond’s willingness to work with me on the price and hi More

by collinhumphreys11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to know that Raymond was able to assist you with pricing and ensured your vehicle was perfectly prepared. I appreciate your feedback and look forward to seeing you again! Enjoy your new car! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 16, 2024

While the issue wasn’t resolved I don’t hold that against Eric or the dealership. Perhaps keeping the vehicle longer would have helped find the issue. More

by jvserio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. I appreciate your understanding of the situation and I value your perspective, especially regarding your experience with Eric at Dick's Chrysler Jeep Dodge of Wilsonville. Your input is important to me as I continually strive for improvement. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to me. I hope to assist you better in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 16, 2024

Had a good time, loved the indoor show room, popcorn was great also, would return in future More

by tomdeedon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Moltke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear you had a great time at Dick's Chrysler Jeep Dodge of Wilsonville and enjoyed our indoor showroom and popcorn. I look forward to welcoming you back in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 16, 2024

Got the job done pretty quickly. Didn’t know we had recalls but they did More

by whitehare22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! I'm glad to hear that our team at Dick's Chrysler Jeep Dodge of Wilsonville was able to get the job done quickly and take care of those recalls for you. I appreciate your trust in us and look forward to seeing you again for any future needs! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 14, 2024

terrible service from drop off- waited in lobby 2 hours without an update- Angel came and told me he wasn’t told I was waiting so worked on other cars. Then got told my car would be done that day, then the More

by Madelinecdietrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Ramirez
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Oct 16, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. We understand your frustrations regarding the delays and service you received during your visit to Dick's Chrysler Jeep Dodge of Wilsonville. Your feedback is valuable, and we will work on addressing these issues to ensure better communication and efficiency in the future. If you would like to discuss this matter further, please feel free to reach out to me directly. We appreciate your feedback and hope to improve your experience next time. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 13, 2024

Just went for an oil change and the quick lube service is great!! It is reasonably priced, convenient, and efficient. Kylie, the service advisor I worked with, was also very friendly and professional. More

by MDPdx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our quick lube service at Dick's Chrysler Jeep Dodge of Wilsonville. It's fantastic that Kylie provided you with friendly and professional assistance. We appreciate your feedback and hope to see you again for your next oil change! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 12, 2024

All contacts have been handled on very professional manner facility is very conducive to do business with More

by shami65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rummerfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua DeLaunay
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! We're glad to hear that you found our team at Dick's Chrysler Jeep Dodge of Wilsonville to be professional and that our facility met your expectations. We appreciate your support and look forward to seeing you again! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 11, 2024

Seemed like the crew in the office there was a little cranky in the morning… but when I picked up my pickup the guy that checked me out was👍 good customer service and I really appreciated my rig was was More

by jearhart
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! We appreciate your experience at Dick's Chrysler Jeep Dodge of Wilsonville. We're glad to hear that you received good customer service when picking up your pickup and that you enjoyed the wash. We hope to see you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 10, 2024

The got me in and out in a short time frame at the very end of the day. More

by hoffmangary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your great review! I'm pleased to hear that you had a quick and efficient experience at Dick's Chrysler Jeep Dodge of Wilsonville. I strive to provide excellent service, even at the end of the day. I look forward to serving you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

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