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Dick Smith Hyundai of Greenville

Greenville, SC

Overview
Employees
Reviews
Vehicles
4.7
1,168 Reviews
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our website a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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825 Congaree Road

Greenville, SC

29607

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Showing 1,168 reviews

June 07, 2016

Emma byrd Great service from beginning to the end.thanks to all the guys at hyundai I feel like I'm part of the family thanks guys. More

by emmac123@bellsouth.net
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Vacha
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June 07, 2016

My new Genesis coupe Had a great experience both in sales and finance....would recommend to friends and family . Go see Andy Vacha if you need a great car. More

by msamy00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Vacha
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June 02, 2016

My experience with this dealership was great The experience I had with my salesman was great, he was very friendly, helpful and answered every questions about the cars I was interested in More

by RiderNicole03
Recommend Dealer
Yes
Employees Worked With
Andy Vacha
Report | Print
June 02, 2016

Excellent The people were friendly and listen to what we were looking for. Everyone we talked to was kind and very informative. Great place to do business. More

by deb52ray50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Crawford
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June 01, 2016

Dick Smith Hyundai team is Fabulous! They worked hard to get me into a car that I would like...I love my new car. The people there are great!! The finance team is behind the scenes, but More

by lkellum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Styron, Maurice Souders
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May 26, 2016

Friendly Knowledge of products offered was outstanding courteous staff making sure your needs are met and that you are satisfied. Selection of vehicles for are More

by C.L. Rob
Recommend Dealer
Yes
Employees Worked With
Del in finance, Lance Hammontree, Jose Robles
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May 25, 2016

Don't Buy A Car Until You Go To Dick Smith Hyundai We found a car on line which was located at Dick Smith Hyundai in Greenville, We were met by the nicest people and were treated like family. Andy wen More

by Carol Trotter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Vacha
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May 25, 2016

Poor Customer Service Test drove two cars after extensive research. Went inside to discuss costs. Already had my financing in place and a dealers check in hand. After 30 mi More

by Jma123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Conova
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Jun 06, 2016 -

Dick Smith Hyundai of Greenville responded

Thank You for your feed Back pertaining to your resent Visit. Consumer input is an important way to help our organization improve future costumer experiences. We did look into your concerns and have discovered the following: For that sales weekend pricing had been lowered on the internet site to an aggressive level. ( Per our marketing team pricing is always posted to be very competitive online or no consumer would ever come to view any model we have available) When a consumer has a special discount given to them they would receive from any of our partners like, Cost co, Sams Club, USAA or many other different entities it is handled as a coupon just like at any other retail business. That discount is taken off of the current posted online price. If you had one of these discounted price points it would have absolutely been applied as long as you presented your certificate or discount notification at time of purchase. There is no way a Manager would know that information until you as a consumer presented said discounted . We do understand you found a more competitive price point, sometimes we are aware that does happen. There are many different scenarios that set pricing, for example if a consumer trades a vehicle and less than actual value was given for that trade it can be sold at a much more discounted price point. We at Dick Smith Automotive strive to be fair on pricing to consumers as well as trade value for trade ins. We are sorry it seemed you waited for a longer amount of time expected but viewing the log a lot of guest were being assisted and we tried to take care of each guest in the order they arrived.( we are looking into the hiring of additional personnel in order to alleviate this issue) We are Sorry your experience was less than Pleasurable and hopefully we will have an opportunity assist you better in the Future. Dick Smith Automotive

May 25, 2016

Rick Harp Rick guided me through the whole process in a professional manner. He went over the operation of my new vehicle before I left the dealership. Rick h More

by trisch10
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Harp
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May 20, 2016

Bought another new car from Dick Smith Hyundai This is my 4th car purchase from Dick Smith, very professional and courteous. Highly recommend, not a high pressure sales dealership. Lance did an ex More

by gcefalo
Recommend Dealer
Yes
Employees Worked With
Lance H
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