
Dick Smith Hyundai of Greenville
Greenville, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Worked with Robby Casey on my purchase of a GV80. After my experience with CarMax it was refreshing to deal with a young man that wanted to do business the old fashion way. He has it figured out. He After my experience with CarMax it was refreshing to deal with a young man that wanted to do business the old fashion way. He has it figured out. He is nice, kind and respectful. I would definitely buy from him again. More
Robby was great from start to finish! Humble, smart, and here to help make your customer experience unique! Humble, smart, and here to help make your customer experience unique! More
Professional staff, ready to help and answer questions or assist in any way possible with your vehicle. assist in any way possible with your vehicle. More
Robby was so helpful and informative in selecting a Genesis GV70. He explained all the technology which was very helpful in making a decision. We were given a fair price quickly, which doesn’t usually Genesis GV70. He explained all the technology which was very helpful in making a decision. We were given a fair price quickly, which doesn’t usually happen. Robby made the buying process very easy. He is very knowledgeable and can answer questions quickly. More
Robbie is a Helpful and knowledgeable salesperson who answers questions and provides information without being pushy. Would buy from him again answers questions and provides information without being pushy. Would buy from him again More
Wonderful! ! I financed cars for a bank 25 years. The manager Dan, and salesperson Robby Casey were professional, knowledgeable and made it very simple to purch ! I financed cars for a bank 25 years. The manager Dan, and salesperson Robby Casey were professional, knowledgeable and made it very simple to purchase a Genesis! I am very happy with my Genesis and extremely happy with Dick Smith Auto Sales in Greenville, SC. I have referred them to my family and friends. Oh yes! Let’s not forget the great customer service from the staff in service. Thank you, Vicki Anderson from Anderson, SC More
Worst service department in my lifetime experience and I am not young! Waited for an hour( told it would take a few minutes) for a quote to repair/replace broken driver side mirror and was told they couldn am not young! Waited for an hour( told it would take a few minutes) for a quote to repair/replace broken driver side mirror and was told they couldn’t do it and to take it to a car repair place because it would be cheaper and insurance wouldn’t pay their $160 an hour labor fee! Just not helpful. …so I drove home (45) minutes so y husband could follow me to a reputable car dealership in Hendersonville, NC. I do not know how this company stays in business. NOT EVEN WORTH ONE STAR! More
Car went in because the steering column locked up while driving after $600 was told nothing found, less than a week locked up 4-5 more times so we took it back. Surprise issue found this time BUT part coul driving after $600 was told nothing found, less than a week locked up 4-5 more times so we took it back. Surprise issue found this time BUT part could not be gotten....in the almost SIX MONTHS they have had my car. POOR at best communication, no resolve and tried to charge to pick up car since I am making payments when NOTHING has been done. The car has sat there for months, battery has gone bad, gas, oil , etc probably bad, tires not moved so possible dry rot setting in and dash extremely dry from setting in the sun all summer. Federal law apparently states car manufactures must have replacement parts for cars 10 year or newer...mine is a 2017! NO parts, NO help, NO NOTHING but wants payment REALLY? For what? GM called and phone line was horrible, never got another call back, Corporate has been involved since the start of the second round no help. DON'T TAKE YOUR CAR TO THEM IF YOU WANT IT FIXED. Single mom, four kids, no ride...isn't that great! More
Terrible service department. I only had my brand-new car a year. I call to make an appointment to have my car serviced, and no one answers the phone. Poor customer service. I I only had my brand-new car a year. I call to make an appointment to have my car serviced, and no one answers the phone. Poor customer service. I do not recommend anyone ever buying from this dealership as they lack professionalism. They sell you the car and then good luck, you are off on your own. More
DO NOT DO BUSINESS HERE. Go somewhere else. Dan the sales manager uses descriptive sales practice and the GM Roy Gilliam is a joke to say the least. I purchased 2 Genesis Lux Go somewhere else. Dan the sales manager uses descriptive sales practice and the GM Roy Gilliam is a joke to say the least. I purchased 2 Genesis Luxury vehicles from this dealership and found several inaccuracies on the contract. They dodge your calls and when they finally answer they try to blame the customer. Save your time and money, just go to the dealership in Greer. More