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Dick Smith Hyundai of Greenville
Greenville, SC
1,438 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,438 reviews
October 30, 2025
I’ve used Dick Smith since buying my 2011 car there. I will not be going back and will not be buying a Hyundai again as they are the only dealership near me to service it. Person taking appointment res I will not be going back and will not be buying a Hyundai again as they are the only dealership near me to service it. Person taking appointment reservation failed to document reasons for service even though spent a lot of time telling the scheduler. Reserved a shuttle to get to work and was told it was available. When I arrived, there was no shuttle available and had to wait until the service manager came in to drive me, which made me late to work. After they said my car was done I got a ride to pick it up. I was forced to use their automated system to tell them do all the work recommended, but for some reason they didn’t read my message and said I declined everything. They showed me their computer screen and it clearly showed my message saying do all repairs. More of my time wasted and inconvenience. They replaced a TPMS sensor, but the tire pressure light was on in the car at pickup, as it is today. What a waste of money. The agent repeatedly told me it was a speed sensor, when it is actually a Tire Pressure Monitoring Sensor. The waiting area was not clean, which I normally wouldn’t care about except had to spend so much time there . More
by JEK147
Employees Worked With
Unknown names
October 30, 2025
I’ve used Dick Smith since buying my 2011 car there. I will not be going back and will not be buying a Hyundai again as they are the only dealership near me to service it. Person taking appointment res I will not be going back and will not be buying a Hyundai again as they are the only dealership near me to service it. Person taking appointment reservation failed to document reasons for service even though spent a lot of time telling the scheduler. Reserved a shuttle to get to work and was told it was available. When I arrived, there was no shuttle available and had to wait until the service manager came in to drive me, which made me late to work. After they said my car was done I got a ride to pick it up. I was forced to use their automated system to tell them do all the work recommended, but for some reason they didn’t read my message and said I declined everything. They showed me their computer screen and it clearly showed my message saying do all repairs. More of my time wasted and inconvenience. They replaced a TPMS sensor, but the tire pressure light was on in the car at pickup, as it is today. What a waste of money. The agent repeatedly told me it was a speed sensor, when it is actually a Tire Pressure Monitoring Sensor. The waiting area was not clean, which I normally wouldn’t care about except had to spend so much time there . More
by JEK147
Verified CustomerEmployees Worked With
I don’t know any names
October 29, 2025
I received excellent service on my Hyundai and Mr. James Powell went above and beyond everything. Especially, when I needed help sinking my phone to my car. He sat in the car with me and explained eve James Powell went above and beyond everything. Especially, when I needed help sinking my phone to my car. He sat in the car with me and explained everything perfectly. I think he is outstanding. More
by DORRVW40
Employees Worked With
James Powell
October 29, 2025
James was very helpful. He assisted with the service if my vehicle and worked with Tony to get me a loaner. This was a pleasant experience. I will be a return customer. He assisted with the service if my vehicle and worked with Tony to get me a loaner. This was a pleasant experience. I will be a return customer. More
by LEVITTOWNROB
Employees Worked With
james crom service
October 27, 2025
Friendly and straight to the point! Resolved my issue that I had from a previous visit that wasn’t taken care of but Brittany got me squared away! :) Resolved my issue that I had from a previous visit that wasn’t taken care of but Brittany got me squared away! :) More
by JON22BLANDON
Employees Worked With
Brittany
October 25, 2025
Frank was very professional and answered all of our questions and concerns with patience and understanding. Our overall experience with Dick Smith Hyundai was exceptional. questions and concerns with patience and understanding. Our overall experience with Dick Smith Hyundai was exceptional. More
by WEBSTER8
