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Dick Hannah's Hyundai of Portland
Portland, OR
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Excellent Car buying experience! No hassle way of buying a car from start to finish. It was great to be able to walk into the dealership and not be swayed on what we really wanted. Th No hassle way of buying a car from start to finish. It was great to be able to walk into the dealership and not be swayed on what we really wanted. The way it should be, offering top service in a professional way. So that we can go on with our lives, that's the service we experienced. More
bought a new accent After searching the internet, I found Dick Hanna Hyundai to have the lowest prices on new accents. My salesperson, Colby was low pressure and friendly After searching the internet, I found Dick Hanna Hyundai to have the lowest prices on new accents. My salesperson, Colby was low pressure and friendly. I was impressed by the cleanliness of the dealership and the positive attitude of everyone I dealt with. My car buying experience was enhanced by the dealer having an insurance salesperson there to research my coverage and rating and give me a much better deal! I was pleased with the host of other services offered there, such as a service contract, free car washes and rental car availability. Plus, they took my trade, without much haggling. I would recommend Dick Hanna Hyundai as a fine, customer service driven car dealer to anyone. Thanks for helping me guys! Keep up the good work!! The only thing you didn't have was a deli. I would like to see fresh food there, as you have at some of your other stores, as I think most car deals take a while and this would add to the total customer experience there. Great work, people! More
Happy This dealership exceeded my expectations. I enjoyed the friendliness and the help from the people at the dealers. I'm fortunate to have you on my side This dealership exceeded my expectations. I enjoyed the friendliness and the help from the people at the dealers. I'm fortunate to have you on my side. Thank you. More
Second time around I came in to look into trading in my car thru the vehicle exchange program. I had a way better buying experience this time compared to the last time I came in to look into trading in my car thru the vehicle exchange program. I had a way better buying experience this time compared to the last time I was here to buy a car. Thank you, Attila and Chris, for the great service you guys provided. More
Helped lower my payment Helped me lower my payment of second vehicle by trading in for an Elantra. Staff member tried to explain lease to me as the same as a bank. Helped me lower my payment of second vehicle by trading in for an Elantra. Staff member tried to explain lease to me as the same as a bank. More
Too much time Took five hours to complete the purchase process. They forgot some paperwork and had to return to dealership a couple days later. We hope the servic Took five hours to complete the purchase process. They forgot some paperwork and had to return to dealership a couple days later. We hope the service department can do a better job of customer service. Funny thing about this is the clock in our new car wasn't set correctly. More
Great service, love the vehicle We received friendly and knowledgeable customer service from Cort Bailiff. He was very attentive and worked with us every step of the way. I really We received friendly and knowledgeable customer service from Cort Bailiff. He was very attentive and worked with us every step of the way. I really appreciate Dick Hannah's dedication to "Believe in Nice". It really goes a long way to be listened to and treated well in what can be a high stress situation. Cort Bailiff embodies their slogan to believe in nice; he was really friendly and understanding and worked with us. Thanks Dick Hannah and Cort Bailiff! We had a great experience and are very happy with our new vehicle!! More
Not bad After being pressured by xxxxxxxx at other hyundai dealers in town, the staff here was friendly, accepting, and worked to help me get a new loan when After being pressured by xxxxxxxx at other hyundai dealers in town, the staff here was friendly, accepting, and worked to help me get a new loan when my first decided to pull out after the fact. Overall, a great experience. More
Extremely Happy with My 2016 Hyundai, Thank you, Scott Doyle Scott Doyle was professional, clear, polite, fun, courteous and knowledgeable. He gave it to me straight and stuck to his word. I appreciated that ver Scott Doyle was professional, clear, polite, fun, courteous and knowledgeable. He gave it to me straight and stuck to his word. I appreciated that very much and have already posted on my Facebook page a recommendation to anyone wanting a new car, that they go see Scott Doyle at Dick Hannah. Thank you, Scott! I hope you're around the next time I need a car or trade mine in. BTW: I'm having so much fun with my Elantra SE. I named her Shiver. More
Great car The car I purchased is great, but the buying process made me think of your typical high pressure salesman pitch once I indicated I was interested in t The car I purchased is great, but the buying process made me think of your typical high pressure salesman pitch once I indicated I was interested in the vehicle. Discussing pricing and financing (prior to signing) happened in the waiting room, which I found rather odd. More