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Dick Hannah's Hyundai of Portland
Portland, OR
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This is my third Hyundai purchase from Dick Hannah Hyundai. Every time they are hands down the most helpful. My last car was rear-ended and totaled sadly but they did everything in their power to get Hyundai. Every time they are hands down the most helpful. My last car was rear-ended and totaled sadly but they did everything in their power to get me the terms and payment amounts I needed on a new vehicle. They always go way above and beyond!! Amir and Travis are beyond amazing!! I highly recommend shopping here! More
This has actually been the best experience I have had buying a vehicle. Roy and Amir have been great and have taken the time to take care of me and answer my questions. Great job. DBall-Moore. buying a vehicle. Roy and Amir have been great and have taken the time to take care of me and answer my questions. Great job. DBall-Moore. More
Taylor was our salesman, he was great, had a great attitude, personable and got the job done for us. We came from out of town and he got us in and out asap. No haggling about the price, the price on t attitude, personable and got the job done for us. We came from out of town and he got us in and out asap. No haggling about the price, the price on the internet was the price we paid. Jacob was our finance guy, great guy, knows his stuff. We would definitely do business with the Hannah dealerships again. More
Amir did a great job, as well as Nick and Travis. Great company and sales team. Amur was very knowledgeable abou our ioniq 5. We are very happy! Great company and sales team. Amur was very knowledgeable abou our ioniq 5. We are very happy! More
Horrible. Shady. Everything the old reputation a car salesmen earned. Promised one price, then couldn't do it blaming the sales manager. Good cop/bad cop. Shady. Everything the old reputation a car salesmen earned. Promised one price, then couldn't do it blaming the sales manager. Good cop/bad cop. Requested financing to get their kick back and rounds of reviews. Never disclosed the manuf rebate available to consumers. Sales manager (Ricky) insisted on bogus $1k-2k packages above MSRP as a deal breaker. Wasted everyone's time. Stay away. More
Not happy. Very very poor customer service. Here is how my most recent visit went. Took my 2021 Elantra Nline in on 2/18 first thing in the morning for a servic Very very poor customer service. Here is how my most recent visit went. Took my 2021 Elantra Nline in on 2/18 first thing in the morning for a service. A customer was being helped before me. No big deal. The BIG deal is when one employee was standing at her desk sode eyeing me for over five minutes before she was told to come check on me. Looking around the shop I saw a promise to customers sign. It stated will be greated in 60 seconds. Ha, not the case. This is on their wall in several places through out the building. Next my son and I were by the vending machines. Its like a little hallway. Vending machines on one side and bathrooms on the other. Small walkway. He was telling me what he wanted when one of the sales men rudely walked by and he brushed up against me. No, Im sorry, excuse me or good morning. We simply did not exist to him. It was really rude and my seven year old pointed that out. You get, my seven year old has better manners than a grown man who is in sales. They call me tell me my car is done. This was a bigger service not just a simply oil change. The first service that needed to be done. Got my notes and got in my car. I was looking at the paperwork curious if they quoted me for tires. The tires on the passenger side each had a gouge in them. A chunk of tire that is sliced. I knew about it and figured they would recommend fixing it. Guess what, they stated my tires are in good shape. What? Kept looking all tires read at 35 for pressure. Drove down the road shut my car off got out and checked them with a guage. 41, 37, 35, and 39. Portland Hyundai you should be ashamed of this behavior. Not only be ashamed but should probably have a plan in place to fix your customer service. Each and every one of your employees are the face of your company and I will not be coming back. I was open and honest when I started coming there that customer service is very important to me. You agreed. You have lost my business and future business. But you probably have the mantality that I dont matter, because there is someone else behind me. More