
Dick Hannah Subaru
Vancouver, WA
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Straightforward and painless I knew what I wanted. They had it luckily and beat out two other dealerships that weren't as easy to work with on a deal. I knew what I wanted. They had it luckily and beat out two other dealerships that weren't as easy to work with on a deal. More
Great first time buying experience This was my first time buying a car myself and my first experience with sales at Dick Hannah. From Nick helping me find what I was looking for and goi This was my first time buying a car myself and my first experience with sales at Dick Hannah. From Nick helping me find what I was looking for and going to bat for my deal to the insurance guys trying to see if they could find me a better rate, a wonderful experience. Everyone was super helpful and went above and beyond to get me what I wanted. More
A truly great buying experience Purchasing a new Subaru Forester turned out to be a much better experience than I could imagine. Saad Chahin at Dick Hannah Subaru was a delight to w Purchasing a new Subaru Forester turned out to be a much better experience than I could imagine. Saad Chahin at Dick Hannah Subaru was a delight to work with as well as the others on staff that helped to finalize the deal. I have a scheduled appointment with Jeremiah specifically to go over any questions I have on my many new features after I've had a few weeks to get the feel of the car. I've never heard of anything like that. There is so much happening on the day of the purchase it is hard to take in all the details. It is exceptional to have the dealer take time after the sale to spend time answering questions to ensure the long term satisfaction of the customer. I will recommend this dealer to others. Adrienne More
Excellant Service Start to Finsh I dealt with Ather Munson at Dick Hannah Subaru. He provided excellent service, was not pushy, was concerned with my needs and answered all questions. I dealt with Ather Munson at Dick Hannah Subaru. He provided excellent service, was not pushy, was concerned with my needs and answered all questions. He went out of his way and even got me a Honda to drive to compare and that is what I planned to buy. He was going to facilitate that also and was very patient as I changed my mind and went with the Subaru Legacy getting me the color and interior I desired. He has all the qualities of a great salesman as customer is first with him and meeting their needs. More
Apple saved the day My online shopping experience got off to a rough start. I received a quick quote via email that I liked but my subsequent questions were not answered My online shopping experience got off to a rough start. I received a quick quote via email that I liked but my subsequent questions were not answered quickly. It turned out that the first email made it though the spam filter just fine but then the online agent switched email addressses and his replies to me were blocked. Luckily, Apple called me to follow up and she was quick to get me answers so I felt comfortable coming in for a test drive. Once I was there, her service was great and respectful. I was prepared to walk if it wasn't the arrangement I wanted. I felt she was firm but listened to what I wanted. I left with the car I wanted for a fair price. I'd recommend her to friends and family. More
Great My visit was great. Peter was very nice and knowledgeable. He was kind and attentive. I always wish the car buying experience could go faster but all My visit was great. Peter was very nice and knowledgeable. He was kind and attentive. I always wish the car buying experience could go faster but all in all I was pleased. More
purchase of car my sales person one of the best I have had to deal with, Apple D., no matter what my question was, she went out of her way to find the answer. I woul my sales person one of the best I have had to deal with, Apple D., no matter what my question was, she went out of her way to find the answer. I would recommend her to my friends. Leila Petersen More
Enjoyable and great learning experience buying car here We went above and beyond in shopping Subaru, visited more than 4 dealerships, but nobody matches with Dick Hannah. Their customer service is above ave We went above and beyond in shopping Subaru, visited more than 4 dealerships, but nobody matches with Dick Hannah. Their customer service is above average, their sales staff is pleasant and relaxing to work with and also well technically educated about all Subaru innovations. We had enjoying experience and would do it all over again. Special thanks to Saad Chahin for his patience, unbiased guidance and educating us about car we ended up buying. More
This was a very enjoyable experience. We had an exceptionally good salesman. If we decide to buy another car, he is who we would want to work with. Also, the gentleman handling the financi We had an exceptionally good salesman. If we decide to buy another car, he is who we would want to work with. Also, the gentleman handling the financing was great. More
Exceptional Service I don't often write a review. Robert Muncaster has changed my mind about writing a review. He was patience to explain the ins and outs of the Subaru v I don't often write a review. Robert Muncaster has changed my mind about writing a review. He was patience to explain the ins and outs of the Subaru vehicle to me. He addressed all my questions. He worked hard with the general manager in order to bring the price down where I wanted. He brought snacks and drinks for me and my wife while we waiting for him to work with the general manager. I don't even see this kind of service anywhere else except at Dick Hannah Subaru. My wife and I happily leave the dealership with a 2017 Subaru Forester 2.5i Touring with package 33 included thanks to Robert. I highly recommend Robert Muncaster to anyone looking to buy they first Subaru like me. More