
Dick Hannah Subaru
Vancouver, WA
By Type
Showing 1,994 reviews

Outstanding Service, professional, yet friendly, thank you We haven't purchased a newer automobile in quite awhile, and was not going to go into a dealership, as the prices seem high. However we decided to g We haven't purchased a newer automobile in quite awhile, and was not going to go into a dealership, as the prices seem high. However we decided to go in, and were pleased with the professional , yet casual service. WE were treated very well, and our sales person was terrific. thanks so much. Jim and Kathy S More
Pleasant & Professional The overall experience was very positive, without feeling pressured. All of the staff that worked with me were friendly and helpful. I am a happy and The overall experience was very positive, without feeling pressured. All of the staff that worked with me were friendly and helpful. I am a happy and satisfied customer. More
Royal treatment Went in to get a new car for work and met up with Royal Tran. He was great and super nice to both me and my boyfriend. Thank you royal and everyone at Went in to get a new car for work and met up with Royal Tran. He was great and super nice to both me and my boyfriend. Thank you royal and everyone at the dealership. More
Bassam Aamo was excellent to work with at Dick Hannah Subaru We love our new 2018, limited edition, 50th anniversary, Subaru Outback 3.5. Already up to 1700 miles, after enjoying a week of skiing in Sun Valley. We love our new 2018, limited edition, 50th anniversary, Subaru Outback 3.5. Already up to 1700 miles, after enjoying a week of skiing in Sun Valley. And, my wife and I received two ski passes for ski bowl this season (fusion passes). Everyone at Dick Hannah Subaru are professional, helpful, and knowledgeable. Thank you Bassam Aamoudi and team! More
Didn't deliver on what was promised as part of the sale We purchased a 2017 Subaru from Dick Hannah Subaru on January 2nd 2017. It came with two 2017/2018 season passes, I was a bit bummed I wouldn't be abl We purchased a 2017 Subaru from Dick Hannah Subaru on January 2nd 2017. It came with two 2017/2018 season passes, I was a bit bummed I wouldn't be able to get season passes for a year but figured I would get the perk the next year. The 2017/2018 season in here and now when I go to redeem my passes the account no longer works. I was reached out to by the Dick Hannah Subaru sales manager and they are standing up and making it right for my wife and I. They apologized for the confusion, wished us a happy ski season and hope to see us back come time for a new vehicle. It's a bummer that the confusion surrounding this ski pass which is out of both of our control caused the aggravation that it did, I am glad they are making it right. I am also a man of my word so when the time comes we will come see you Curtis and see if you can put us in our next Subaru. Thank you, -Nick More
Awesome sales team and awesome prices! Definitely seek out Bassam Aamoudi if you check out this dealership. I purchased a 2018 Subaru Crosstrek from this Dick Hannah after a recommendation Definitely seek out Bassam Aamoudi if you check out this dealership. I purchased a 2018 Subaru Crosstrek from this Dick Hannah after a recommendation from a friend who purchased his car here as well. I came there originally for a specific red Crosstrek, as this was my second choice color after the grey. I couldn’t find a “cool grey” one anywhere close to my price range! Turned out they had one on the lot I was not aware of. Bassam and his team gave me an amazing deal on one that had EVERYTHING I wanted. Never have I been happier with a car :) More
Enjoyable buying experience Very impressive with the customer service culture at Dick Hannah Subaru, especially my sales rep, Bassam Aamoudi. It was definitely a low pressure an Very impressive with the customer service culture at Dick Hannah Subaru, especially my sales rep, Bassam Aamoudi. It was definitely a low pressure and friendly environment. Bassam was very knowledgeable, we had had a thorough test drive and he went above and beyond in delivering service, including coordinating on getting aftermarket wheels and tires installed on my car and driving the car down to Portland to deliver it to me. More
best experience We traded in our Legacy 2014 and Legacy 2016, both purchased at Dick Hannah Subaru, and leased two Legacy 2018 at Dick Hannah Subaru recently. The sal We traded in our Legacy 2014 and Legacy 2016, both purchased at Dick Hannah Subaru, and leased two Legacy 2018 at Dick Hannah Subaru recently. The sales specialist Anh Tai Dang, although very young, was very knowledgeable and exceptionally helpful. He went well beyond our expectations. Sales Manager Kenny Nguyen was very flexible when it came to negotiating the price. Finance Manager Tuan Bui was also very friendly. All the sales reps including those not involved in our business greeted us with respect. Me and my wife truly enjoyed this experience. More
Great dealership No pressure, surprises or heavy salesmanship. Arranged price online and everything went smoothly. Salesman was easy to talk to and respectful of our No pressure, surprises or heavy salesmanship. Arranged price online and everything went smoothly. Salesman was easy to talk to and respectful of our needs. We drove 130 miles because of the price, but would do it again because of their professionalism. More
Professional and Gracious Sales person Never care for this dealership cuz of past experiences. When to test drive cuz it was close to where I live and was going to buy in Portland Oregon. S Never care for this dealership cuz of past experiences. When to test drive cuz it was close to where I live and was going to buy in Portland Oregon. Sale person Mike was great. I told him exactly what I wrote above. He is the reason I bought the car there. Also want to give a big thank you to Felicia. She very was gracious and was very prompt in answering the many questions I had. More