Dick Hannah Subaru

The reason I gave it 3 stars is because I went in for an oil service, replace a head light, and check a tire that was punctured. They did the oil change and said my head light was fine and they just neede oil service, replace a head light, and check a tire that was punctured. They did the oil change and said my head light was fine and they just needed to fix the wiring, next day it was not working again. They also said my tire was not punctured when it actually was. I had to take it to a tire show on fourth plain to get it fixed. Now I feel like I cannot trust this place to continue to do my car service. Makes me wonder if they actually changed the engine oil. Sad,, I’ve been coming to this shop since I got my car. More

I had a fantastic experience at Dick Hannah Subaru in Vancouver. They have helpful staff, smooth process, competitive pricing, or excellent after-sale support. The team was knowledgeable, especially Eric Vancouver. They have helpful staff, smooth process, competitive pricing, or excellent after-sale support. The team was knowledgeable, especially Eric Clover sales manager sand the two sales consultants Jay Harden and Mike Hendrickson, who walked me through all the options and made sure I got the best deal. I have purchased many cars over the years, and no one really thinks the process is fun or easy bit this team is amazing. They have changed my perspective on the car buying experience. I hope more people get to have such a smooth and welcoming experience when they need to buy a vehicle. Thank you team! More

I knew what car I wanted already and drove to Dick Hannah dealership in Vancouver after realizing the other dealerships I went to didn't have the exact crosstrek I wanted in stock. Mike El-Krewi helped me fi dealership in Vancouver after realizing the other dealerships I went to didn't have the exact crosstrek I wanted in stock. Mike El-Krewi helped me find the exact vehicle I had been looking for and made the buying process super fast and easy. He even helped me sync up my phone with the vehicle. Thanks for everything, I love my new car! More

I just bought a new car at Dick Hannah Subaru and cannot say enough about my fantastic experience! Mike El-Krewi was the salesman who helped me. I made several separate visits, not knowing just what I wante say enough about my fantastic experience! Mike El-Krewi was the salesman who helped me. I made several separate visits, not knowing just what I wanted and changed my price limit with each visit. Mike was very helpful each time and extremely patient. He made the entire process stress free. The atmosphere was also comfortable as everyone I came in contact with was pleasant. I love driving my new crosstrek and am thankful to have one of the most reliable cars around. Much thanks to Mike and the entire team!! More

Very good sales person, Mike El-Krewi. Clean dealership! Not pushy at all! Answered all questions thoroughly. Mike hunted down the car we wanted until he found it. Also, the other folks (f Clean dealership! Not pushy at all! Answered all questions thoroughly. Mike hunted down the car we wanted until he found it. Also, the other folks (finance, ancillary departments) were efficient and helpful. They set our 2 week check-in appointment in advance to give us time to use the car and see what questions we might need answers to. More

Always responsive, always pleasant to work with, always within estimated time to complete the service. within estimated time to complete the service. More

The dealership had many pre-owned Subarus in the model we wanted. On their website, Carfax info is listed on each vehicle which made the shopping experience easier as the consumer. We visited a few times to wanted. On their website, Carfax info is listed on each vehicle which made the shopping experience easier as the consumer. We visited a few times to look at inventory and we were always greeted quickly and helped with each visit. More

The Dick Hannah Subaru Dealership has made a concerted effort to look after my car! effort to look after my car! More

Great buying experience. No pressure and lots of patience was provided by our salesperson Mike El-Krewi. Ths was the first brand new car my wife of 33 years and I have ever No pressure and lots of patience was provided by our salesperson Mike El-Krewi. Ths was the first brand new car my wife of 33 years and I have ever purchased. We took our time looking at Outback Wilderness options with a few visits and multiple test drives over a two day period. We finally made our choice on a blue 2025 and felt supported throughout the finance and closing process. Options were given for additional warranty packages and well explained and no pushback was given when we declined to purchase them. Even the espresso machine and snacks were good! I would recommend Mike and the Hannah Subaru dealership to anyone in the market for a new Subaru. More

Very easy and helpful transaction! Jay was patient and informative. We got exactly what we wanted. Jay was patient and informative. We got exactly what we wanted. More