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Dick Hannah Subaru

Vancouver, WA

4.8
1,961 Reviews

7407 NE Vancouver Plaza Dr

Vancouver, WA

98662

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Showing 1,961 reviews

January 08, 2025

Mike was absolutely fantastic! I appreciate his help so much. Definitely recommend him! I love my new Subaru. More

by arianaarmas38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike El Krewi
Jan 09, 2025 -

Dick Hannah Subaru responded

Thank you so much for your kind words, we are thrilled that you had a great experience with Mike! We are honored to have helped you find your perfect Subaru and we appreciate your recommendation! Happy driving!

January 06, 2025

I am always happy with the Service that I get here and the people are very friendly, helpful and knowledgeable. More

by johnston701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach gibbons
Jan 08, 2025 -

Dick Hannah Subaru responded

Thank you for your kind words! We are thrilled to hear that our service and staff have made a positive impact on your experience. We strive to provide the best service to our customers and we appreciate your support.

January 03, 2025

Chad is absolutely great. He and his team strive to make a difference and it really shows. Lifetime Subaru customers for sure. (: More

by Kcoggins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 08, 2025 -

Dick Hannah Subaru responded

Thank you for your kind words about Chad and our team! We're delighted to have you as lifetime Subaru customers and look forward to continuing to make a positive difference for you.

January 02, 2025

We went to Dick Hannah Subaru to look at electric cars to lease and had already decided we weren't leasing that day (Dec 30, 2024). Bill Parker was the salesman that came out to greet us. We told him we were More

by GIDGET2222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Parker, Gilbert De Best, the awesome finance guy and girl all 5 stars, Antonio Pedroza
Jan 08, 2025 -

Dick Hannah Subaru responded

Thank you for taking the time to leave such a positive review! We are so happy to hear that Bill made your car buying experience a pleasurable one. Customer satisfaction is our top priority and we are thrilled that you chose to lease from us. We look forward to seeing you again in the future!

January 02, 2025

Subaru service Tech not returning phone calls after first service. Messages left with receptionist. Left 2 msgs & 3rd on hold for 10 minutes and I hung up. More

by valerie Cheney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dimitri
Jan 08, 2025 -

Dick Hannah Subaru responded

We sincerely apologize for the lack of response from our service team. We understand the frustration of not receiving timely communication and take this matter very seriously. Rest assured, we will address this with our team immediately to ensure it doesn't happen again. If there's anything we can do to improve your experience, please don't hesitate to reach out to our General Manager, Josh, at joshk@dickhannah.com. We truly appreciate you bringing this to our attention, and we hope to have the opportunity to provide a better experience in the future.

December 31, 2024

The dealership was great we had an incredible experience w/ Ather Munson he was very professional and courteous. More

by richf1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ather Munson, Tuan Bui
Jan 08, 2025 -

Dick Hannah Subaru responded

Thank you for the excellent review! We are thrilled to hear that you had an incredible experience with Ather Munson at our dealership. Our team strives to provide professional and courteous service to all of our customers. We hope to see you again soon!

December 30, 2024

Mike El-Krewi worked patiently with me as I wandered the lot for three days looking for the right car. His kindness, patience and knowledge were amazing. Car buying in the past from other dealers left a bad More

by yellowstone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike El Krewi, Tuan Bui
Jan 01, 2025 -

Dick Hannah Subaru responded

Thank you so much for taking the time to share your positive experience with Mike! We are thrilled to hear that his exceptional customer service made your car buying experience at Dick Hannah a great one. We appreciate your continued loyalty and look forward to serving you again in the future. Enjoy your Subaru! 🚗❤️

December 30, 2024

Friendly service and a great reputation. I Was not disappointed. They are Easy to deal with. More

by Chad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Mahdi
Jan 02, 2025 -

Dick Hannah Subaru responded

Thank you for your kind words! We're dedicated to providing friendly service and maintaining a great reputation. We look forward to serving you again soon!

December 26, 2024

Great customer service on the front end. The buying process was smooth and professional. Salesman was easy to work with and helpful with all my questions. Looking forward to working with the More

by dbolduc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir
Jan 01, 2025 -

Dick Hannah Subaru responded

Thank you for the fantastic review! We are delighted to hear that you had a smooth and professional buying process with our team. We can't wait to continue working with you and providing excellent customer service. Your satisfaction is our top priority. Thank you for choosing our business!

December 25, 2024

Dealership was great. Very friendly staff. I also was there all day which I was absolutely expecting. More

by Benpaciorek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir
Dec 27, 2024 -

Dick Hannah Subaru responded

We are thrilled to hear that you had a positive experience at our dealership! Our team takes pride in providing excellent customer service. Thank you for choosing us!