
Dick Hannah Subaru
Vancouver, WA
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I was in the market for a new vehicle for a close family friend. I did the normal research upfront to establish what type of vehicle she was interested in. I decided to go to Dick Hannah Subaru based on a r friend. I did the normal research upfront to establish what type of vehicle she was interested in. I decided to go to Dick Hannah Subaru based on a recommendation from a close friend. The experience was all it was promised to be and more. The staff were friendly, helpful, and very patient helping a non car savy individual decide on exactly what she required in a vehicle. We got an exceptionally competitive deal and walked away very happy with the entire experience. Something I have to say is unusual when compared to other car buying experiences I have had in the past. I would highly recommend this dealer to anyone in the market for a new or used car. Thank You Guys! More
Dick Hannah has always been very friendly and professional when i have been to their dealership. whether it be scheduled maintenance or just to have something looked at, they are always happy to professional when i have been to their dealership. whether it be scheduled maintenance or just to have something looked at, they are always happy to help me. i also like that the service is very timely and that they provide a clean and warm waiting room instead of those little shops that seat you in their front desk area. More
The Service was excellent. The staff was very helpful in keeping me informed of work needing to be done and the pricing involved. The repairs on my Subaru were completed promptly and well. The price of the keeping me informed of work needing to be done and the pricing involved. The repairs on my Subaru were completed promptly and well. The price of the repairs was reasonable and I was able to understand what I was paying for and why. I noted an immediate improvement in my car's performance after I left the dealership. More
This is the first time that we needed our '05 Subaru serviced since purchase. Taking it to the dealership was great. We got to the service department and just drove on in. We were greeted warmly by the serviced since purchase. Taking it to the dealership was great. We got to the service department and just drove on in. We were greeted warmly by the person that we had made the appt with, and our service was started on time! We were given a thorough estimate and a guarantee on when the car would be done. We got a phone call almost 2 full hours before our promised time of 3pm that our car was done, which was great! Again upon arrival back to the dealership someone went running (in the rain) to get our car. The full inspection was gone over to let us know if there were any problem areas we needed to know about. More than anything we were treated with courtesy and timeliness the entire time. I know that my car got the best care it could by taking it straight to the dealership. More
Where do I begin?...I shopped around for several Subaru-type vehicles, and even test drove Subarus at 2 dealerships. BY FAR, Dick Hannah Subaru and SCOTTY EASTHAM IN PARTICULAR convinced me to buy Subaru-type vehicles, and even test drove Subarus at 2 dealerships. BY FAR, Dick Hannah Subaru and SCOTTY EASTHAM IN PARTICULAR convinced me to buy my Outback sport. He was very informative, patient (through 2 test drives) and put absolutely NO pressure on me to buy! Another non-Subaru dealership nearby was sloppy and full of pushy dealers who thought they knew better than I, what was the best vehicle for me. I should never have wasted my time anywhere else. The others I dealt with knew I was in a hurry and in about 1 hour and a half, I was driving home my new car! I got an excellent price too. GREAT OVERALL EXPERIENCE. Sincerely, Vance Conway More
We had a great experience at Dick Hannah Subaru in Vancouver. The sales person was courteous and knowledgeable. The finance officer and dealership manager were very knowledgable and helpful in tryin Vancouver. The sales person was courteous and knowledgeable. The finance officer and dealership manager were very knowledgable and helpful in trying to get a monthly payment we wanted. We would recommend Dick Hannah Subaru to anyone looking for a quality vehicle and good sales experience. More
I just had my first service at Dick Hannah Subaru. It was great! Clean facilities, friendly personnel and quick service. The scheduling method and e-mail followups made the procedure a pleasant experience. T great! Clean facilities, friendly personnel and quick service. The scheduling method and e-mail followups made the procedure a pleasant experience. That's something I'm not used to in dealing with auto dealers. More
Shawn and the entire staff and Dick Hannah Subaru were excellent. I purchased an 07 Toyota Highlander at an excellent value and they were knowledgeable and straight forward. I shopped extensively and fo excellent. I purchased an 07 Toyota Highlander at an excellent value and they were knowledgeable and straight forward. I shopped extensively and found not only the best prices at Dick Hannah, but the easiest staff to work with. Highy recommended. More
The salesperson (Shawn)is a true Subaru enthusiast. He took the time to find out what we really needed and did his honest best to make the purchase process go as easily as possible. I would buy another ca took the time to find out what we really needed and did his honest best to make the purchase process go as easily as possible. I would buy another car from him. However, the management is entirely a different matter. They misrepresented the price of the car (and removed the sticker price in the window during the negotiation) then when we turned in our clunker they never have returned the scrap value of the car. When called about this they said they would get back to us- two months ago. Overall we got a 'fair' deal from Dick Hanna Subaru- but that was only by walking out on the deal twice- then having the price knocked down $3000 (by their calculations) so what seemed like a great deal turned out to be exactly MSRP. More
Sam was not too pushy, he explained everything i needed to know, he was very considerate, honest which i admired (coming from a car salesman). i apreacitaed his service. hats off. im glad i went to dickhan to know, he was very considerate, honest which i admired (coming from a car salesman). i apreacitaed his service. hats off. im glad i went to dickhannah suburu. i would recommend dick hannah suburu to my freinds. More