Dick Hannah Subaru
Vancouver, WA
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Sam and Jaben were responsive and straightforward. I had dealt with other Portland-area dealers recently in an attempt to buy a Forester and did not find much willingness to do more than point to a newspape dealt with other Portland-area dealers recently in an attempt to buy a Forester and did not find much willingness to do more than point to a newspaper ad and say "thats the deal." Perhaps the depressed economy has worn them down, but I could not find much interest in completing a deal. Sam answered email and phone inquiries promptly, worked out a good price for everyone, located the vehicle and then he and Jaben saw that the car was cleaned and paperwork completed as quickly and effortlessly as possible. While on one hand this is how business should always be done, it is not the standard at all at many other shops. I found both of them to avoid "gamesmanship" and to be honest and effective. I would definitely recommend Dick Hannah and these two indivduals again. More
A friend of mine just bought a new impreza and had a great experience with Scotty. He also loves his new car. Obviously I do to because I went to see Scotty (who is very chill & great to work with)and b great experience with Scotty. He also loves his new car. Obviously I do to because I went to see Scotty (who is very chill & great to work with)and bought my new impreza. Take it from me and my friend GO SEE SCOTTY! You will not regret it. Thanks for a great can and a very chill experience. More
very professional. They did not play any games like some dealers do. We got the deal, did the purchase and we left in just 2.75 hrs for a new car purchase with no trade. This sets the sales staff and the de dealers do. We got the deal, did the purchase and we left in just 2.75 hrs for a new car purchase with no trade. This sets the sales staff and the dealer apart in our experience. That's it. Mike R More
Iwas impressed with the service performed by your sales associate. There was no pressure and everything was as stated. He was understanding to my needs and met all my requirements Very knowledgable abou associate. There was no pressure and everything was as stated. He was understanding to my needs and met all my requirements Very knowledgable about product and conducted the sale in a professional and courtious manner. I will be back in the future. Thank you Casey for a wonderful experience. More
We went in to buy a new Subaru Forrester. My boyfriend really liked the car after checking things out on the internet and going for a test drive. We had a very friendly salesperson, and everything seemed really liked the car after checking things out on the internet and going for a test drive. We had a very friendly salesperson, and everything seemed like a good experience. When we sat down to do a deal, the salesperson put out a form with the price $1800 over the sticker price. He explained this was so the dealer could make a profit. Unbelievable! I knew my boyfriend would not negotiate the price and would pay full sticker price, but adding on and saying that was normal was unbelievable. I decided not to jump in on the negotiations as I figured we would deal down on that for sure. From this point it was all slick talk and double talk, including constant chatter to us so we had no time to talk alone together. I didn't even realize what was happening until it was all done and we were on our way home. We both felt like we had been screwed royally. They even made my boyfriend initial a part on the contract that said we could not cancel the contract. We will definitely be spreading the word among our family and friends about the slimy double talking salespeople at the Dick Hannah Subaru dealership in Vancouver. More
Megan was extremely thorough and helpful, along w/being great to work with. She answered or found answers to all of my questions even ones I hadn't asked!. John was the one who went through all the paperwo great to work with. She answered or found answers to all of my questions even ones I hadn't asked!. John was the one who went through all the paperwork ( I do not remeber his last name) and he was akso very thorough with his explanations. I most definely will recommend them to anyone looking for a new or used vehicle. And we will be contacting Megan for our auto needs too. Thank you again. More