Dick Hannah Subaru
Vancouver, WA
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I Went Into Dick Hannah Subaru To Look At Cars Both New And Used For Myself. I Brought Along My Mother To Do The Number Work For Me Since Im Only 20 And Not Up To Par With The Whole Car Buying Thing. The S And Used For Myself. I Brought Along My Mother To Do The Number Work For Me Since Im Only 20 And Not Up To Par With The Whole Car Buying Thing. The Salesperson Not Only Listened To What I Wanted And Helped Me To Make An Educated Decision, But Made Sure My Mother Was Happy With Each Step Along The Way As Well. We Did Run Into A Mishap With Negotiating A Deal, But Once Our Point Got Across To What We Wanted, It Was Resolved In a Matter Of Minutes. Overall, The Experience Was A Good One For A First Time Buyer And Their Customer Service Deserves To Be Recognized. More
Nuyen is an excellent sales representative for Hannah Subaru. He was honest and candid in my trade in of a 2006 Subaru and worked hard in creating a good deal for me. Nuyen was able to price out my old c Subaru. He was honest and candid in my trade in of a 2006 Subaru and worked hard in creating a good deal for me. Nuyen was able to price out my old car and find me a vehicle that fit almost exactly what I was looking for in Outback options. More
We went in looking for a used vehicle, because of the service we received and the pricing we ended up purchasing a brand new 2011 Legacy. We were very pleased with the customer service we had and the he service we received and the pricing we ended up purchasing a brand new 2011 Legacy. We were very pleased with the customer service we had and the help in finding financing. Also we were happy to be able to have free service over time with the purchase of a brand new car over a used one. We would definitely recommend this dealership to friends. More
Phong was very knowledgeble about the vehicle. He made Phong was very knowledgeble about the vehicle. He made sure that I understood how to operate not only the vehicle, but also the dashboard controls. Phong was very knowledgeble about the vehicle. He made sure that I understood how to operate not only the vehicle, but also the dashboard controls. He was respectful and wanted to make sure he gave us what we were looking for. There was no hard sell. More
I hate buying cars but my sales person Phong Chau was low key,incredibly patient, knew the products and options very well and made painstaking effort to make sure every question was addressed. I got a very key,incredibly patient, knew the products and options very well and made painstaking effort to make sure every question was addressed. I got a very competitive price for my trade in and 2011 Subaru. The sales manager Kenny was easy to work with. The finance people Tania and Becky worked extra hard and late to make sure the paperwork was correct and understandable---corrections were delivered to me at work to sign. Questions I had about add on options were answered promptly by angela in the collision department and the price was more than competitive with other area dealerships. When I picked up the car, Phong went over every display,button and option on the car!!! I recommend Dick Hannah! More
I had an absolutely GREAT experience at Dick Hannah Subaru service department. Not only was I really well taken care of, my car rides like a dream. Dick Hannah's Customer For Life program also saved me Subaru service department. Not only was I really well taken care of, my car rides like a dream. Dick Hannah's Customer For Life program also saved me a lot of money on new tires this visit! Thanks Ric and Dick Hannah! More
I was there to purchase a newly used vehicle. Not only was the price fair for my new vehicle, we received a very fair trade in value for our previous car! Our sales rep made sure to find us the exact vehi was the price fair for my new vehicle, we received a very fair trade in value for our previous car! Our sales rep made sure to find us the exact vehicle we are looking for. Although it was a far trip to travel, it was worth it. More
My tire blew out and I needed it replaced. Apparently the tire is difficult to have in stock, but Ken made sure to find one, had it delivered to their service center, and got it fixed right away. I was very tire is difficult to have in stock, but Ken made sure to find one, had it delivered to their service center, and got it fixed right away. I was very pleased with the friendliness, cleanliness, and efficiency of the service center. More
Great costumer service and quality work. I was pleased with the knowledge of the personnel in the maintenance department as well as the parts department. The employees that helped me answered all of my qu with the knowledge of the personnel in the maintenance department as well as the parts department. The employees that helped me answered all of my questions and worked diligently to find the answers that they did not know right away. I was very pleased with the overall atmosphere and the friendliness of the employees. More
Phil wasn't your typical pushy salesman. He got us the exact car that we wanted, even bringing it in from another dealership. He made the paperwork process fast and painless. He gave me a loaner until my exact car that we wanted, even bringing it in from another dealership. He made the paperwork process fast and painless. He gave me a loaner until my new car arrived and then he came in on his day off to deliver the car and explain the options to me. Thanks Phil, I appreciate your excellent customer service. More