
Dick Hannah Subaru
Vancouver, WA
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Had a very good experience at this dealership would recommend it to anyone. I would also recommend the forester because it is very smooth and one I will be keeping for a long time. recommend it to anyone. I would also recommend the forester because it is very smooth and one I will be keeping for a long time. More
Dick Hannah Subaru is made up of a great team of folks who genuinely like their jobs and want to give you a great buying experience. Sam Gibbs was our salesman and though I waited almost 2 weeks to actual who genuinely like their jobs and want to give you a great buying experience. Sam Gibbs was our salesman and though I waited almost 2 weeks to actually make my decision to purchase the Legacy he was incredibly patient with me, answering my questions regarding my trade-in, he waited for me to be ready. Once I was ready to do it the entire process was very quick and I was able to do the entire thing in a couple of hours after I got off work one Friday evening. The service dept is a real pleasure as well and quickly got my additional accessories added. My car is absolutely fantastic and I love being part of the Subaru family. More
We went in to Dick Hannah Subaru to purchase a new car with a trade in. The entire staff was polite, friendly, and eager to please. The purchase went very quickly and we were on our way with exactly what with a trade in. The entire staff was polite, friendly, and eager to please. The purchase went very quickly and we were on our way with exactly what we wanted. More
My first thought when I came to this dealership is how the salesman were super polite and very attentive about what my requirements are. I was politely greeted by Huyen who was very knowledgable about Sub the salesman were super polite and very attentive about what my requirements are. I was politely greeted by Huyen who was very knowledgable about Subarus. I never even considered buying a Subaru till he told me all the benefits about the them. After he told me about the AWD system I was sold, and it was the same price as other similiar models minus the AWD. So I got my trade in for my vehicle which was fair and got a fair amount for the car. All in all, I was pleased how well it worked out and I recommend everyone to this dealership. More
The sales person was very friendly and did not use high pressure to try to sell me a car. Although we came in looking for a used Subaru, which they did not have one we liked, we ended up buying a new on pressure to try to sell me a car. Although we came in looking for a used Subaru, which they did not have one we liked, we ended up buying a new one (Subaru Forester) at a price and payment we could afford. More
We went in to Dick Hannah Subaru to purchase a new car with a trade in. The entire staff was polite, friendly, and eager to please. The purchase went very quickly and we were on our way with exactly what with a trade in. The entire staff was polite, friendly, and eager to please. The purchase went very quickly and we were on our way with exactly what we wanted. More
Employees were friendly, however the explanation of the basic warranty vs. upgraded warranty was poor which resulted in extra time/work for both the employees and the customers. Also, I don't understand t basic warranty vs. upgraded warranty was poor which resulted in extra time/work for both the employees and the customers. Also, I don't understand the pricing of Subarus. I bought a used one for more than the new msrp price (I found the original paperwork in the glovebox). ??? More
Dealership tries to apply a pressure sale. They do not necessarily listen to how the customer wants to negotiate the sale. They play the standard sales game which takes too much time and is a hassle. necessarily listen to how the customer wants to negotiate the sale. They play the standard sales game which takes too much time and is a hassle. More
Mizan was VERY low pressure and understood exactly what I wanted from the minute I stepped out of my car. He explained the features of my "new" used car and eas extremely helpful. Becky was great when signi wanted from the minute I stepped out of my car. He explained the features of my "new" used car and eas extremely helpful. Becky was great when signing papers. Overall, a surprisingly pleasant car-buying experience. More