
Dick Hannah Subaru
Vancouver, WA
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Ron Mentek (360-521-5844) was very helpful when we made our recent truck purchase. He was kind and patient, and made sure we received as good of service as possible throughout the process. Our only problem our recent truck purchase. He was kind and patient, and made sure we received as good of service as possible throughout the process. Our only problems were due to dealer paperwork taking so long. Even though we had prearranged financing and didn't trade in another car, it took several hours to complete all the paperwork for our purchase. More
Working with the salesman was great. He was much more low-key than the salesmen I remember. In fact I put off buying a car because I hated dealing with car salesmen. The price was appropriate. I've on low-key than the salesmen I remember. In fact I put off buying a car because I hated dealing with car salesmen. The price was appropriate. I've only had the car a few weeks, but I did take it back to get Lojack installed and have the vehicle aligned. The service was prompt. In fact, I had to keep repeating 'the car does not need to be washed. It's going back out on the freeway and will just get dirty." The financing was problematic as I already had talked to my bank about financing, but ended up with a contract at a credit union with a higher interest charge than my bank quoted me. After looking at the paperwork from the credit union, I find that the amount financed is at least $700 too much. If this gets resolved, I will re-edit this rating. This dealership does work very hard to get you in a car and keep you coming back. If and when I buy another vehicle, I'll start looking at the Hannah dealership. More
I only went in because I kept getting emails from the dealership saying that they wanted to buy my old car. Beings that we were in a bad loan I was curious to see if they could actually do anything. Not dealership saying that they wanted to buy my old car. Beings that we were in a bad loan I was curious to see if they could actually do anything. Not expecting them to be able to help us they actually got us into a really good car at a somewhat decent monthly. Getting us out of a bad car loan and giving us a great car to leave with. We came away very satisfied with the service this dealership and Mike Krewi provided. More
We went in to trade our 2006 Outback for something that would better fit 3 growing kids. Ron let us look at the crossovers we were interested in and let us figure out that even a crossover wasn't gonna wo would better fit 3 growing kids. Ron let us look at the crossovers we were interested in and let us figure out that even a crossover wasn't gonna work. He was patient and very very knowledgeable about cars. We left with a beautiful minivan that has all of the bells & whistles and only had to pay $1000 after trade-in. We then came back the next day and bought a fun, new car for when we don't have the kids. The new Subaru Leagacy is beautiful and very fun to drive. Thanks Ron!! More
Dick Hannah Subaru definitely changed my opinion about car dealerships. Specifically, I worked with Ammar and Mike - they were both sincere, friendly, and helpful without being pushy. I would absolutely r car dealerships. Specifically, I worked with Ammar and Mike - they were both sincere, friendly, and helpful without being pushy. I would absolutely recommend buying a car here. More
We had a great experience with Dick Hannah Subaru and highly recommend working with Ali Shaer as your sales consultant and Kenny as your sales manager. They were very friendly and helpful! We also got a highly recommend working with Ali Shaer as your sales consultant and Kenny as your sales manager. They were very friendly and helpful! We also got a great deal on our new Subaru Outback!!! More
Mike was GREAT to work with. He LISTENED to what our needs were. We took a long time to check out vehicles that would work for us (not many!!). He was so patient with us, guiding us through the process, needs were. We took a long time to check out vehicles that would work for us (not many!!). He was so patient with us, guiding us through the process, and was NEVER pushy. The ideal car salesman for us! If it's been awhile since you last got a vehicle, and you need some extra help from someone who knows the products, he's the guy for you! More
Ron is a low-key, extremely smart salesman. We bought two cars from him in one weekend. A new Legacy and a used Town & Country. He steered us in the direction of what would make US happy not just trying two cars from him in one weekend. A new Legacy and a used Town & Country. He steered us in the direction of what would make US happy not just trying to make a sale. The finance managers are both women, which is rare and refreshing. No bullshit, and never felt like anyone was being less than honest. Last, the used car manager gave us fair prices on both our cars - neither was dependent on whether we actually bought anything from the dealer. The new Subarus are in high demand, and the margins are tight on Invoice / MSRP, so don't expect too much give on price. But Ron will spend all day on test drives if you want to help you find something. More
I chose Dick Hannah Subaru in Vancouver, WA, for its large inventory, reputation for positive customer service, and low pricing. As an Oregon resident I did not have to pay WA sale tax. large inventory, reputation for positive customer service, and low pricing. As an Oregon resident I did not have to pay WA sale tax. More