Dick Hannah Subaru

Purchasing a new car from a dealership is usually a nightmare experience mostly because of the stealthlike nature one runs through to make a purchase. The friendly dealer knows what he wants at minimum nightmare experience mostly because of the stealthlike nature one runs through to make a purchase. The friendly dealer knows what he wants at minimum, but also he wants as much more as he can get. That is why most buyers feel devalued when the exchange is finished. By the time the experience is over, you are usually emotionally frayed. This time our purchasing experience was way better than normal-- our thanks to the good folks at Dick Hannah Subaru! After driving the car we wanted at a lot, we chose to shop on line at six nearby dealerships (a great way to regain control of your purchase.) We knew exactly what we wanted and could share that with the on-line salesmen. Even on line though, I found I was still being blitzed with marketing blather in most of the emails. That is until Chris McNamara realized I was ready to buy and sent me a very decent offer (he outmatched other dealers by $300). I appreciated the no-nonsense approach. We were quickly turned over to Dari when we arrived at the dealership for the test drive and our anticipated purchase. Chris went back to sale more cars. We had excellent service from Dari and the service team who answered questions and provided us with good conversation while the car was being cleaned up and we began the paperwork. Thanks for the hot tea Dari! We had a long wait before seeing Sami for the final signing who was insistent but not overbearing on pushing us through all of the wonderful additional expensive offerings Hannah had for us which for the most part we declined. We drove off the lot after thanking Dari for his good work and feeling much more satisfied with this buying experience than ones we have had in the past. The only reason I posted a "good" rating rather than "great" on the ranking for customer service is that it took three hours before we could drive away with the car! This could have been streamlined a little better. Otherwise, they were great. Thanks guys! Now we can head for the mountains with our Hannah gift of free lift tickets. Anyone have any skis? More

I am very impressed with the service that I recived at Dick Hannah's. The salesmen were kind and friendly and not pushy to make a sale. My expirence at Dick Hannah's was the best that I have ever seen, an Dick Hannah's. The salesmen were kind and friendly and not pushy to make a sale. My expirence at Dick Hannah's was the best that I have ever seen, and will tell others. Thankyou More

Ron in sales was great to work with. He showed me comparables, then showed me what a Subaru could really do. I appreciate his kindness. He took the time to understand me. Becky in finance, helped me comparables, then showed me what a Subaru could really do. I appreciate his kindness. He took the time to understand me. Becky in finance, helped me see what would work best for me. She made me feel welcome and was wonderful to work with. When/if I buy another car, I'd come back to this duo. <3 More

These guys are great at what they do. I thought the process was swift and easy. I am loving my car and will pass on the good words. process was swift and easy. I am loving my car and will pass on the good words. More

I have never had a more enjoyable and satisfying car shopping experience. Ali and Kamal listened to what we were looking for and never tried to pressure us into something that didn't meet our needs. Bec shopping experience. Ali and Kamal listened to what we were looking for and never tried to pressure us into something that didn't meet our needs. Becky, in Financing, was very good at explaining the paperwork and our options, and handled the closing process efficiently. More

We were treated very well by salesman Mike Krewi. He wasn't too pushy and let us take our time to make the decision we wanted. He even paid for an ashtray that was missing from the vehicle we bought. wasn't too pushy and let us take our time to make the decision we wanted. He even paid for an ashtray that was missing from the vehicle we bought. Becky was great in the financing department as well. More

I came in for a used car, at the end i got what i wanted for a great price. The employee was tramendously helpful, answered all my questions. i would recommend this dealership to anyone, family, friends...e for a great price. The employee was tramendously helpful, answered all my questions. i would recommend this dealership to anyone, family, friends...etc. Overall, excellent car and services for the money. More

Shopped at several dealerships in Wa. and Or. with Dick Hannah coming out on top for most friendly w/out being pushy. Met all the competitors prices and found me a 5-speed I wanted! Hannah coming out on top for most friendly w/out being pushy. Met all the competitors prices and found me a 5-speed I wanted! More

I went to Dick Hannah because of countless recommendations from friends who had worked with this dealership. Upon my arrival I saw an amazing selection of Subaru's, and was greeted with no recommendations from friends who had worked with this dealership. Upon my arrival I saw an amazing selection of Subaru's, and was greeted with nothing but smiles. I had spent about a week going back and forth with Chris in the internet marketing department, because of this, I was already pretty set on a price. I worked with Adrian in the beginning, he took me for a test drive and got me all lined up on the info. Mizan finished the deal and was nothing but friendly with me. Between Chris, Adrian, Mizan, and Curtis I left the dealership the same day that I walked in with a brand new 2012 Subaru outback. The best part, I left feeling GREAT. I knew that I had been treated well, taken care of, and that I will definitely be passing on the name Dick Hannah to friends down the road, when it is time for them to purchase a new car. Cheers. More

We bought a 2012 Suburu Forrester from Dari. Dari was proffesional and caring, never pushy. I would definitely recommend Dari to purchase a vehicle from. This is our second car we have purchased from Dic proffesional and caring, never pushy. I would definitely recommend Dari to purchase a vehicle from. This is our second car we have purchased from Dick Hannah and we have always been happy with the service and friendliness. They also are great when you service your vehicle with them :) More