Dick Hannah Subaru

From the very beginning to the very end I got exceptional service from everyone at Dick Hannah Subaru in Vancouver. Their team works side by side with each other and I never had to repeat or relay any of my service from everyone at Dick Hannah Subaru in Vancouver. Their team works side by side with each other and I never had to repeat or relay any of my questions or concerns to anyone. Every step of the way I was treated like I was the only customer that existed on the planet. I explained what I wanted and they took care of getting it, never pressured us and no scarcity tactics. On top of that they gave us, hands down, the best deal in the tri-county area. I'm looking forward to a long relationship and glad to be one of the newest members of the Dick Hannah Family, Thanks! More

Mizan and the sales staff were great. They worked late on a Saturday night to get me and my wife into our Legacy. Dick Hanna's Subaru are experts in the trade and I would definately buy another vehicle f on a Saturday night to get me and my wife into our Legacy. Dick Hanna's Subaru are experts in the trade and I would definately buy another vehicle from them. More

Yes, the sales people were very courteous and helpful. The selection of cars of was good and the facilities were very clean. The sales process was not pushy but not drawn out either. The selection of cars of was good and the facilities were very clean. The sales process was not pushy but not drawn out either. More

Overall Great Experience. Did a lot of research and came in to Dick Hanna Subaru over other local dealers given the recommendation of my bank. Great people, low pressure, and low price. Can't complain about in to Dick Hanna Subaru over other local dealers given the recommendation of my bank. Great people, low pressure, and low price. Can't complain about that! More

The staff is helpful and friendly. I recommend this dealership because they ordered the car for me and had everything ready to go the minute I showed up at the dealer. They worked very hard to make sur dealership because they ordered the car for me and had everything ready to go the minute I showed up at the dealer. They worked very hard to make sure everything went as smoothly as possible. More

We arrived with our buyers club certificate, for a specific vehicle, in hand so was hopeful our experience would be positive and were not disappointed, mostly. Sam Gibbs gave us a tour of the vehicle specific vehicle, in hand so was hopeful our experience would be positive and were not disappointed, mostly. Sam Gibbs gave us a tour of the vehicle and was very helpful and knowledgeable about it. Our experience was completely positive until it came time for the paperwork and that was also an okay experience with Tanya. However, we had to wait for over an hour to finalize the paperwork because Tanya was the only financial person working on a Friday afternoon. It was very disappointing that we arrived for our test drive at 3pm and didn't leave in our new car until close to 7pm. I would recommend that Dick Hannah design a system where individuals paying cash for their cars are processed in a more expeditious fashion. More

The salesman was very good to work with. It was a busy The salesman was very good to work with. It was a busy day when I went in to purchase my new vehicle. I waited over 20 min to even be acknowledged. The salesman was very good to work with. It was a busy day when I went in to purchase my new vehicle. I waited over 20 min to even be acknowledged. The overall experience was good, but negotiation for trade ins was very time consuming and frustrating More

We were welcomed immediately on our first visit, and there was no pressure to buy at that time. On our second visit, we were given plenty of time to test drive both cars of interest to us. We got a fai there was no pressure to buy at that time. On our second visit, we were given plenty of time to test drive both cars of interest to us. We got a fair price and are very pleased to be part of their new loyalty program, which is a great deal. Both our sales contacts were very knowledgeable about the vehicles and obviously dedicated to Subaru and Dick Hannah. More

Ron Mentek and the dealership were great! The best buying experience ever. Ron really listened to us and made sure we were looking at cars that fit our needs. We very much felt he was there to provide us wit experience ever. Ron really listened to us and made sure we were looking at cars that fit our needs. We very much felt he was there to provide us with something that would fit our family for years to come. Then he, and the team, worked diligently to get us exactly what we wanted. We highly recommend Hannah Subaru and Ron! More

we came just to test drive a few vehicles and left with a brand new car. We love Tuan, he made the process really easy for us. We will be back to see him in the future. brand new car. We love Tuan, he made the process really easy for us. We will be back to see him in the future. More