
Dick Hannah Subaru
Vancouver, WA
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Made Dick Hannah our first stop if several Subaru dealerships in the search for a new Outback. Ends up we liked Joel so much, the selection they had, and the prices, that we scrapped our big hunting dealerships in the search for a new Outback. Ends up we liked Joel so much, the selection they had, and the prices, that we scrapped our big hunting plans and bought a car with them. They worked with us to get us the car we wanted at a great price. The process took a bit longer than expected, but was never painful :-). Joel was very personable and made you feel like he cared about our well being and had a true love of the cars he is selling. I would recommend checking this dealership out if you are hunting a Subie... and ask for Joel Pickell ;-) More
Brian was more than helpful and we really appreciated his low key approach. He made us feel like we were old friends, i would recommend him to any of my friends and family. He was a great guy to work with. low key approach. He made us feel like we were old friends, i would recommend him to any of my friends and family. He was a great guy to work with. More
Joel was the reason we bought instead of just looking aroung like we had intended. He was friendly, informative and efficient. We had a very positive experience at Dick Hannah Subaru and would absolutel aroung like we had intended. He was friendly, informative and efficient. We had a very positive experience at Dick Hannah Subaru and would absolutely recommend them. More
We had a great experience buying our Subaru Forester. This was our first new car that we purchased as a couple and the team at Dick Hannah made it great. We were able to get the car that we wanted and n This was our first new car that we purchased as a couple and the team at Dick Hannah made it great. We were able to get the car that we wanted and not have to spend all day at the dealership. Brian was excellent and took the time to explain everything to us as we are first time buyers. Thanks Brian! More
David J. was very nice person, always looking to pleas as and asking if we need any ting. It was a long process to fins the deal (as always) but he was close to as for any need. I toke the "new" (2008) car and asking if we need any ting. It was a long process to fins the deal (as always) but he was close to as for any need. I toke the "new" (2008) car a few days later for a general touch/cleaning, it wasn't what I was spec ting but over all it was OK I think it can be better More
It was direct and understandable process. Sales people were really friendly. They provide all requested information. Negotiation process was tough, but it better that way. were really friendly. They provide all requested information. Negotiation process was tough, but it better that way. More
Ron had great patience with us as we worked through 2 days of test drives. He was quite knowledge and was very generous with his information. Our suggestion ... request to work with Ron! days of test drives. He was quite knowledge and was very generous with his information. Our suggestion ... request to work with Ron! More
Ron was great. He spent a lot of time with us on the test drive. He was very knowledgeable about the car. They gave us a great price without a bunch of back and forth. drive. He was very knowledgeable about the car. They gave us a great price without a bunch of back and forth. More
Deceptive sales staff. Very pushy, clearly trying to upsell. Promised a confirmed industry price through Costco, then provided a price that was several thousand more than the set price. Management was e upsell. Promised a confirmed industry price through Costco, then provided a price that was several thousand more than the set price. Management was evasive and failed to be helpful when this issue was raised. We are very unhappy with our purchase experience and will never do buisiness with this dealership again. There are plenty of other Subaru dealerships in the area, I highly recommend you seek them out and avoid Dick Hannah! More
mike krewi provied me with great customer service!! that i so great to come across in the car salesman occupation! i felt very comfortable working with him. he was very knowledgeable and able to answer any i so great to come across in the car salesman occupation! i felt very comfortable working with him. he was very knowledgeable and able to answer any question i had. i would refer people to dick hannah purely based on my experience with mike!! thanks, i love my new subaru!! More