
Dick Hannah Subaru
Vancouver, WA
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Never had a fun experience until I bought my last car. Ed kept me entertained with pictures of his pets while waiting for my husband's paperwork to go through finance. kept me entertained with pictures of his pets while waiting for my husband's paperwork to go through finance. More
Huyen was extremely courteous and helpful as was every person we dealt with the day we test drive and bought our new BRZ. Huyen even came to my house to pickup a check for my down payment so I wouldn't ha person we dealt with the day we test drive and bought our new BRZ. Huyen even came to my house to pickup a check for my down payment so I wouldn't have to make an extra trip. Even the financing was easy and very quick compared to other experiences I have has in the past with other dealers. Great job and great service! More
I returned to Dick Hannah Subaru when it was time to turn in my 2009 Subaru because every aspect of dealing with them initially as well as every opportunity I had to interact with them subsequently was simpl in my 2009 Subaru because every aspect of dealing with them initially as well as every opportunity I had to interact with them subsequently was simply outstanding. In particular Mr. Sam Gibbs. I visited the dealership a couple of months before my trade in date and was very happy to find him still working there and able to help me once again navigate getting a new vehicle. Mr. Gibbs is the kind of car salesman EVERYONE wants to work with. Thank you!!! More
The overall experience was good but lenghty. They are willing to negotiate with you, but I don't think they're used to working with knowleageable customers and that could be frustrating. I rated the dea willing to negotiate with you, but I don't think they're used to working with knowleageable customers and that could be frustrating. I rated the dealer as good recognizing its potential to be great. I will definitely go back even though is three hours from my home. My recommedation would be for them to listen to their clients carefully, especially those who know what they want and are prepared for it. I would like to acknowledge their diverse working team and their respectful sensitivity to deal with same sex couples. More
DO NOT BUY A CAR FROM DICK HANNA! I originally gave DO NOT BUY A CAR FROM DICK HANNA! I originally gave this dealership a good review because everything went well. however, about a month or so later, DO NOT BUY A CAR FROM DICK HANNA! I originally gave this dealership a good review because everything went well. however, about a month or so later, after I already made payments, they say that my loan that was pre-approved for the agreed amount is no longer approved and if i want to keep the car I have to come up with the difference. I didn't let them screw me over when I bought the car so they lied to me about being pre-approved and now I have to deal with it. Thanks Dick Hanna. I would NEVER recommend this dealership to anyone much less a friend. More
Great pricing from internet department who responded quick. Got to the dealer and asked for Chris, however, he wasn't available but was given to my salesman Huyen. He answered all my question with swi quick. Got to the dealer and asked for Chris, however, he wasn't available but was given to my salesman Huyen. He answered all my question with swift response. He gave us a great delivery overview of the car and now I can use my bluetooth in the car. All and all, my experience was great, just need to make sure that if you can't be available for appointment, make sure to assign someone like Huyen who is knowledgable and kind. More
DJ was very low key and easy to talk with, there was no sense of pressure on his part to make me buy a car. He genuinely was there to help me find what I was looking for, he answered all my questions and i sense of pressure on his part to make me buy a car. He genuinely was there to help me find what I was looking for, he answered all my questions and if he didn't know he made sure to find out the answer. Honestly the best car buying experience I've ever had . Totally satisfied.I would highly recommend David to anyone. And Curtis was so straight forward, he did everything he could to get me the car I had picked out, but unfortunately the numbers didn't work so he found another car for me. I truly felt as though I could have walked out at any time and there would have been no problem. Great team. Go there. More
We went in with a very hard credit situation and Brian and the staff were very easy to work with and worked hard to get us the very best deal. We appreciate everything they did for us and will return any and the staff were very easy to work with and worked hard to get us the very best deal. We appreciate everything they did for us and will return any time we need a new vehicle. More
Jeremiah was great to work with. He listened to what we wanted and handled everything very professionally. We are very happy with our Subaru! We are very pleased with our entire buying experience. wanted and handled everything very professionally. We are very happy with our Subaru! We are very pleased with our entire buying experience. More