
Dick Hannah Subaru
Vancouver, WA
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Wow! Mike was absolutely amazing! We are from Salem and drove specifically to Washington to work with Mike at the Subaru dealership. He was a pleasure to work with on the phone, as well as in person. We drove specifically to Washington to work with Mike at the Subaru dealership. He was a pleasure to work with on the phone, as well as in person. We were able to get the car we wanted at a fair price all by phone. Once we agreed on price, away we drove up the freeway to the Dick Hannah dealership to meet Mike and our new car! At the dealership, we inspected the car, completed the financing, reviewed the owner's manuals all in a timely fashion. This was by far the best car buying experience I have ever had, and the next time we need a car- we will head back to Vancouver. More
Salesman is vey knowledgeable on the cars that he is selling. He was helpful on trimming the down your choices of selecting the right car and trim for you. Dealership experience is very good- no pressur selling. He was helpful on trimming the down your choices of selecting the right car and trim for you. Dealership experience is very good- no pressure, easy to work with. More
I'm always weary of car dealerships and before heading up to Dick Hannah, I had just had a not-so-pleasant interaction with Wentworth Subaru, so I was skeptical. From the minute David Johnson (DJ) greeted u to Dick Hannah, I had just had a not-so-pleasant interaction with Wentworth Subaru, so I was skeptical. From the minute David Johnson (DJ) greeted us, we knew this would be different. He was nice, professional, very knowledgeable about the vehicle we were looking at and - the best part - not pushy at all! When the sales manager joined us to discuss my trade I was ready for the pressure to be put upon us, but even he was great. The woman in finance was awesome, too (although she did talk us into the extended warranty... still not sure about that one). I feel good about my purchase and the price I got on my trade, highly recommend Dick Hannah and DJ. It was worth the drive from Oregon. More
I had visited several Subaru dealerships and Dick Hannah was the first dealership that actually put effort into selling their vehicles. Jeremiah was informative and friendly. He wanted us to drive away i was the first dealership that actually put effort into selling their vehicles. Jeremiah was informative and friendly. He wanted us to drive away in a car but he was not pushy. Driving a brand new car off the lot definitely gave me some buyers anxiety, but when I returned to the dealership a few days later with some questions about my car the service and car from each and every employee made all my anxieties go away. I know I not only have a car I will be happy with for many years but I can also count on reliable and friendly service! Thank you! More
Mike Krewi was very helpful. I had never gone through the car buying experience before. He listened to exactly what I wanted and made sure that's what I got. He was very kind throughout the whole process. I car buying experience before. He listened to exactly what I wanted and made sure that's what I got. He was very kind throughout the whole process. I also appreciated how communicative he was by calling me to let me know where they were at with the process multiple times when I was not at the dealership. He made is a pleasant experience and I was able to get the car I had been dreaming of! More
We went into Dick Hannah sure we wanted to buy a new Subaru, so we made their job easy. I was surfing the websites of several other dealers in the Portland area in addition to Dick Hannah. This was the Subaru, so we made their job easy. I was surfing the websites of several other dealers in the Portland area in addition to Dick Hannah. This was the first dealership we visited and bought our new Forester a few hours later. We were so happy with the service experience that we never looked any further. The internet sales department responded quickly, our salesman Sam Gibbs was super friendly and knowledgeable and the finance guy Omar made it easy and we got a great rate on Subabru financing. If customer service in the future is as good as the great sales experience we had then we will surely be buying another new car from Dick Hannah in the future. Better than most car buying experiences we have had in the past. They treated us like VIPs. More
I should start off by saying we were not in the market for a new car, but our car had been totaled by a drunk driver and it was necessary that we replace it. We'd been admiring the redesigned Outbacks an for a new car, but our car had been totaled by a drunk driver and it was necessary that we replace it. We'd been admiring the redesigned Outbacks and decided to start there. The day before we went to Dick Hannah Subaru, we had looked at Outbacks at a different dealer, but felt that they had neither the inventory, the ability to quickly get inventory they lacked, nor the actual knowledge or interest in explaining the features of the Outback to us, deciding instead on going for folksy camaraderie, and losing interest when we discussed features we'd like to get ordered in, apparently because they're a high enough volume dealership to be able to discourage prospective customers. We had a very different experience with Joel at Dick Hannah Subaru. While Joel was personable, he wasn't schmoozy. Instead, he was all about answering the questions we had, going into quite a bit more detail than any of the previous salespeople we had spoken to, and even more than what we had been able to find on Subaru's website. In addition to telling us about them, he allowed us both to really test out each of the features we had discussed (and showed us some we hadn't) on our test drive.. He excitedly showed off the backup camera, standing behind the car and inviting us to back up to him in order to demonstrate its accuracy. It might even be said that Joel was a bit of a Subaru geek. And anyone who's a geek about any subject, knows that's not a bad thing. Joel offered flexible terms, and was willing to negotiate respectfully with us, down to a very reasonable deal. Once the negotiation was done, Joel walked us through getting started personalizing the car's features before we drove away. And we drove away happy, which is much more than we had expected that day. More
I had a very positive experience with Dick Hanna Subaru and with sales staff, Mike Krewi. Mike answered all of my questions and kept all committments made regarding appointments and other matters. The pr and with sales staff, Mike Krewi. Mike answered all of my questions and kept all committments made regarding appointments and other matters. The process of negotiating a price for my new car was pleasant and without a lot of high pressure. I believe I got a reasonable price on my new car. I would recommend Mike and Dick Hanna Subaru to friends and family. More
My wife and I had a great experience at Dick Hannah Subaru - we got our needs met and stayed within our budget - our sales rep, Long N. did a great job of understanding what we were looking for and he Subaru - we got our needs met and stayed within our budget - our sales rep, Long N. did a great job of understanding what we were looking for and he was excellent to work with! More
Dick Hannah had a very large selection to choose from. Had the typical back and forth to get the right price which I wish could be avoided but I ended up getting a good deal. My direct dealer was a great Had the typical back and forth to get the right price which I wish could be avoided but I ended up getting a good deal. My direct dealer was a great guy, very friendly and knowledgeable. More