
Dick Hannah Subaru
Vancouver, WA
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Great cad buying experience. Everyone was very helpful and mad my first dealer car buying experience special. Could not have asked for a nicer group of people. and mad my first dealer car buying experience special. Could not have asked for a nicer group of people. More
I purchased a used Toyota Tundra from Dick Hannah Subaru a couple of weeks ago. I normally purchase all of my vehicles from private parties because I want the lowest possible price and I don't like to deal a couple of weeks ago. I normally purchase all of my vehicles from private parties because I want the lowest possible price and I don't like to deal with auto salespeople. I must say that my experience at Dick Hannah was excellent. I worked out the price I wanted over the phone, the vehicle checked out, Ron and JD took great care of me (without any unexpected charges). I would recommend my friends and family to visit my friends at Dick Hannah Subaru anytime. Brian More
We enjoyed our experience with Dick Hannah Subaru, and with Brian, our salesman. He seemed very honest, sincere, and not full of a lot of "salesman stories". He also was very thorough throughout the pro with Brian, our salesman. He seemed very honest, sincere, and not full of a lot of "salesman stories". He also was very thorough throughout the process and we appreciated not feeling pressured. We had secured an online quote from Chris for an Outback with a dark cloth interior to arrive the 20th of Dec. However, after seeing the tan interior option, we changed our minds, and Brian and Curtis searched high and low, but there were none available at Dick Hannah or any of the surrounding dealerships at least through the end of January. We could have placed an order and waited, but we were offered the Limited model with the tan interior for a very fair price in order to compensate. I owned a Subaru back in the '80's that was continually breaking down and was so unreliable, I was determined never to own another one. As we were car shopping, my husband suggested a Subaru and I immediately said "no". However, after several weeks of consideration, reviewing "Consumer Reports" magazine and some other research findings, it appeared as though Subaru had come a long way. Ask me now, and I will tell you that I love my Subaru. More
Very good service, like the used car warranty, friendly sales staff. They treated me right and listened to my needs, did not try to sell me what i didnt need or want. Service dept was very helpfull. sales staff. They treated me right and listened to my needs, did not try to sell me what i didnt need or want. Service dept was very helpfull. More
I got to Dick Hanna Subaru via the staging: Consumer Reports "build and buy" which is tied to TrueCar.com (but not the dealer) and Dick Hanna being a certified TrueCar dealer. From my Consumer Report Reports "build and buy" which is tied to TrueCar.com (but not the dealer) and Dick Hanna being a certified TrueCar dealer. From my Consumer Reports and TrueCar research there were no surprise fees, markups, etc. The process at the dealer was very smooth. No problems. I've had the car around 2.5 weeks and the only thing I had to set up was the compass region number and do its calibration process (drive once in a loop). More
The crew at Dick Hannah Subaru that helped me were friendly and easy to work with. They really worked hard to earn my business. My sales rep (Mike Krewi) was very knowledgable and I really felt like friendly and easy to work with. They really worked hard to earn my business. My sales rep (Mike Krewi) was very knowledgable and I really felt like he was helping me get the best deal and the car I wanted. Honest, friendly and sincere about creating a customer for life... he just might have accomplished that goal! Very impressed! I will definitely recommend Dick Hannah Subaru and Mike Krewi to my friends! More
Buying a new car takes time, discussion, patience, and a sincere effort from both salesmen & buyers. It's only a good experience if both feel satisfied when the deal is closed. That was the case when I bo sincere effort from both salesmen & buyers. It's only a good experience if both feel satisfied when the deal is closed. That was the case when I bought a new Outback from JOEL PICKELL at Dick Hannah Subaru in Vancouver WA. I think Joel "listened" to me, believed what I was telling him, addressed a LOT of questions I had, and helped me find the right Subaru for my needs & finances. I'm not certain I got the "best ever" deal (i.e., the dealership made good profit for sure, and that's ok), but I do think concessions were made to secure the sale, and I appreciate that. I was pleased by the dealership's flexibility in financing options. Joel did not pressure me, nor did Omar Njoum with the closing documents. Both were frank and helpful. Now if the service dept. is as fantastic as the Dick Hannah Honda service dept., I will be a very happy Subaru owner for years and years to come. More
Had a wonderful experience with my salesman and their support staff. The building and show areas were well stocked and very presentable. My purchase was an order that took some time but the salesman was support staff. The building and show areas were well stocked and very presentable. My purchase was an order that took some time but the salesman was very responsive to my questions all the way thru! I'd refer my friends anytime for a sale and or service work. More
David was very patient and thorough when showing us the various option for new cars at Subaru. We got a great Forrester at a fair price and this is our second Dick Hannah buy. Would definitely recommend various option for new cars at Subaru. We got a great Forrester at a fair price and this is our second Dick Hannah buy. Would definitely recommend him as he is a straight shooter! More
Our experience was extremely positive and Mike worked with us to get the vehicle we wanted at the price we wanted to pay. Very professional, this is what a car buying experience should be. with us to get the vehicle we wanted at the price we wanted to pay. Very professional, this is what a car buying experience should be. More