
Dick Hannah Subaru
Vancouver, WA
By Type
Showing 1,998 reviews
When we walked into this Dealership, we already had an online relationship with Joel Pickell--a very knowledgeable sales associate. He had the car we wanted ready for us to drive away. Determining a fai online relationship with Joel Pickell--a very knowledgeable sales associate. He had the car we wanted ready for us to drive away. Determining a fair price was a reasonable process; my husband and I found the bottomline very fair and appropriate. According to Kelly Blue Book, we received top value from Dick Hannah for our 2005 CRV trade-in. Good deals, all around. If you do your homework before you go to buy a car, the process is streamlined and straight forward. Joel honored his commitments, and he valued our time and our expertise. Very positive experience. More
We had great experience at Dick Hanna Subaru dealing with Jeremiah. Based on my previous experiences buying cars, my expectations were quie low, but Jeremiah was very friendly and knowlegable and made all p Jeremiah. Based on my previous experiences buying cars, my expectations were quie low, but Jeremiah was very friendly and knowlegable and made all process easy and sometime even fun. No hassle, no pressure, no going back and forward with manager, and other typical BS tactics used in other places. We took two test drives,selected our Forester, did some paperwork and were on our way out. Price was very reasonable and on top of it we even got ski tickets to Meadows and passes to Portland Autoshow. Dick Hanna Subaru really worth a drive for Oregon buyers. More
I never thought I would say the words I had the best car buying experience! It has always seemed intimidating to me when it comes to the dreaded going to a car dealership. Just the thought of it would give buying experience! It has always seemed intimidating to me when it comes to the dreaded going to a car dealership. Just the thought of it would give me anxiety. When we started our car search we literally felt like prey to vultures when we stepped out of our vehicle. However that all changed when we met SAM GIBBS at the Dick Hannah dealership at the Vancouver Auto Mall. We are Oregon residents and decided to take the drive and we were so glad that we did! Sam made us feel right at home and went out of his way to make sure we were comfortable and had an answer to every question, no question was stupid. The entire process was so smooth and I never once questioned our decision. We are now the proud owners of our first Subaru and after our experience I plan to tell all of our friends and family. Sam at Dick Hannah will definitely have our business in the future!! More
I came in looking for a used Subaru and ended up with a new Subaru. Mike and the crew set me up with a great deal. Customer service was aces today!! new Subaru. Mike and the crew set me up with a great deal. Customer service was aces today!! More
J.D. gave me excellent attention without being directive or pushy. He listened to what I was saying and always responded to me rather than "telling" me how things should go. I felt like we had an excellent or pushy. He listened to what I was saying and always responded to me rather than "telling" me how things should go. I felt like we had an excellent two way conversation about the car I wanted to by. It was a great experience overall. I highly recommend J.D. More
Mike was not pushy but straighforward and to the point, patient and was attentive to our needs. Becky was friendly and explained things plainly and clearly. patient and was attentive to our needs. Becky was friendly and explained things plainly and clearly. More
Actually, my first positive experience buying a car. Peter greeted us with kindness and immediately accepted our diversity. That's why we wanted to buy a Subaru! Peter greeted us with kindness and immediately accepted our diversity. That's why we wanted to buy a Subaru! More
Excellent customer service. Everyone was extremely helpful. Their selection of cars was better than other dealerships. The whole process was very easy and great experience. helpful. Their selection of cars was better than other dealerships. The whole process was very easy and great experience. More
Excellent with advance preparations bringing vehicle in from another dealership. Salesman, Mike, was extremely professional and accommodating to our wishes. A very positive experience with this deale from another dealership. Salesman, Mike, was extremely professional and accommodating to our wishes. A very positive experience with this dealership. I would recommend them to our friends and relatives any time. More
Peter was very friendly and so easy to work with!! He was fantastic with my kids and interacted with them perfectly! My daughter still talks about him! He made us all very comfortable and I still call to as fantastic with my kids and interacted with them perfectly! My daughter still talks about him! He made us all very comfortable and I still call to ask him any questions I have and he's as friendly now as he was the first time at the dealership. More