
Dick Hannah Subaru
Vancouver, WA
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Showing 1,998 reviews
Our salesperson was Brian. Throughout the experience, he was friendly, accommodating, and worked with us. He was very professional and the bright spot of the transaction. The sales manager on day one wasn' was friendly, accommodating, and worked with us. He was very professional and the bright spot of the transaction. The sales manager on day one wasn't willing to meet our price (even our top price), and we felt he was more aggressive than he needed to be. We left that day not making the deal. Plus, we later learned they had forgotten to give our registration back for our trade-in. We called that day and asked them to mail it to us as we figured we wouldn't return. The next day we called, initially to ask about picking up the registration in person, and Brian said they were able to come to our pricing terms if we were still interested. We went up that evening and traded in our car. Happily, this part of the transaction was very smooth, quick, and professional. They threw in some extras, which we greatly appreciated. Brian was good, and we appreciated his efforts. The finance person was very friendly and thorough. There was a different sales manager who was there during the transaction itself who was also very nice. Our sales person, finance person, and second sales managers were pleasant to work with. We weren't thrilled with the initial sales manager on day one, however. He was too in-our-face, and we didn't like some of the sales tactics used in the early parts of the process. More
Quality Excellent Appeal Excellent Service Excellent We Quality Excellent Appeal Excellent Service Excellent We stopped by the Portland Car Show to get an idea of the car we wanted and then headed for Dic Quality Excellent Appeal Excellent Service Excellent We stopped by the Portland Car Show to get an idea of the car we wanted and then headed for Dick Hannah Subaru to see if they could match the same deal as the car show. Joel Pickell was right their to greet us and promise he could do even better if given the chance. He listened to what we were looking for and did not pressure us to buy more than we wanted. However, he did give us more than we asked for within the same price range. We even get free tires!!! I bought my very first car for my self without what I was afraid would be a big hassle. I recommend it to all of you over 60 if you waited this long. More
This was the BEST experience I've ever had at ANY dealership, ever! We worked with ONE person (Peter) on our deal - no managers or numbers people to haggle with, just Peter until it was time to si dealership, ever! We worked with ONE person (Peter) on our deal - no managers or numbers people to haggle with, just Peter until it was time to sign the papers. He was polite, respectful, answered every question, and even taught us a bit about the car before we drove off with it. While we were waiting for one thing or another, we ended up chatting with other employees of the dealership about the weather, kids, hobbies, etc. EVERY SINGLE person we encountered was polite and kind. I highly recommend this dealership, and Peter to anyone looking for a unique and GOOD experience. I'll definitely be going back for maintenance and any other purchases. More
I first visited Dick Hannah Subaru when my wife bought her Forester in 2011. Not even two years later, we went back to buy my new Impreza ;) After searching multiple dealerships, Dick Hannah Subaru offe her Forester in 2011. Not even two years later, we went back to buy my new Impreza ;) After searching multiple dealerships, Dick Hannah Subaru offered me the best pricing option for the exact car that I wanted. Our salesman, Tuan, was a tremendous help as well! He spent a majority of his time helping me understand the vehicle options and did a lot of running around for me too. He even offered to drive the car to my home, which is 40 miles away! I highly recommend Dick Hannah Subaru for anyone looking for competetive price options and customer-dedicated employees. More
If you want a relaxed and pleasant buying experience then try Dick Hannah Subaru. Joel Pickell was a great salesperson who did not hurry you or try to pressure you into buying anything you didn't want. He li try Dick Hannah Subaru. Joel Pickell was a great salesperson who did not hurry you or try to pressure you into buying anything you didn't want. He listened to our questions and concerns and answered each with an educated and informed response. Buying a car is not always a pleasant experience since many salespeople are only interested in making the sale and not fitting the customer to the car and their needs and wants. I have seen many salespeople lose my sale due to undo pressure, not the case with Joel. We will go back to Joel when we need another new vehicle. More
We originally, went to Dick Hannah Subaru because they had the best price. After working with David Johnson, salesperson, we were glad we went there. He was very knowledgeable and showed us features abo had the best price. After working with David Johnson, salesperson, we were glad we went there. He was very knowledgeable and showed us features about the Crosstrek we didn't know they had. He was very easy to work with and very helpful in getting accessories for the car that we wanted. He helped us, also get reasonable financing. More
I went and visited the 3 major subaru dealerships in this area. Jeramiah at Dick Hanna by far was the easiest to work with. He was very conscientious of my situation and didn't try and sell above my intentio area. Jeramiah at Dick Hanna by far was the easiest to work with. He was very conscientious of my situation and didn't try and sell above my intentions. I strongly recommend visiting Jeramiah at Dick Hanna, it will save you a lot of time and gas if you just start there! More
our salesperson was excellent and straight forward. that's what I look for in a salesperson!! if you are looking for a new or used vehicle...come see Long at dick Hannah Subaru! that's what I look for in a salesperson!! if you are looking for a new or used vehicle...come see Long at dick Hannah Subaru! More
Casey, Amaar & Ken made this a wonderful experience for me! All very nice, professional & informative. They work great together & gave me the best service ever! for me! All very nice, professional & informative. They work great together & gave me the best service ever! More
Had a great experience working with Brian, no hassle no pressure really wanted to help us get into the vehicle we were looking for was a good overall experience considering what happened with our situation pressure really wanted to help us get into the vehicle we were looking for was a good overall experience considering what happened with our situation but I would definitely recommend Brian to a friend or family member. More