Dick Hannah Subaru

I recently purchased a Subaru BRZ from Dick Hannah Subaru. Ron was my sales person. He was very friendly and helpful. He had to wait to finish showing me all the wonderful features of my car because I Subaru. Ron was my sales person. He was very friendly and helpful. He had to wait to finish showing me all the wonderful features of my car because I had some additional questions for the finance manager. He waited patiently and was there with a smile when I was finished. Every employee I came in contact with treated my like a friend. I got an awesome car at a great price and I am very happy. More

I worked with Huyen. He was very professional and as helpful as I could have asked for while I was looking for a vehicle. He worked hard to come through with the deal that I would sign on the dotted lin helpful as I could have asked for while I was looking for a vehicle. He worked hard to come through with the deal that I would sign on the dotted line(s) for. I will be referring business his direction. All the staff were very curtious and a pleasure to work with. More

Overall, I had a great experience at Dick Hannah in Vancouver. I was told to contact one of the salespeople, Chris Nelson, at Dick Hannah Honda. The reason for that was because the salespeople at that Vancouver. I was told to contact one of the salespeople, Chris Nelson, at Dick Hannah Honda. The reason for that was because the salespeople at that lot are paid by bonus instead of commission. Thus, they are list interested on the sales price, and more concerned with simply getting a deal done. Since the Dick Hannah Honda employees can show the cars from any DH lot, I thought it was a logical way to go. It took me 3 trips into the dealership over about 4 months time to get my financing options sorted out. I ended up getting financed through my credit union, because the financing people at Dick Hannah Subaru were pretty slimy. They tried to charge me 8% interest since I didn't have a co-signer, and when I said no to that, they tried to talk me into a lease. After realizing that the DH salespeople were much better to work with than their "head honchos" in their financing department, I got an approval letter through my bank. Added a co-signer, and dropped the 6 year APR rate to 3.5%. The CUDL program was INSANELY easy to work with, and I got to avoid the financing guys altogether. Win! I'm very satisfied with both my new vehicle and the experience I had at the dealership. I would have loved to work with their financing people, but it was easiest not to. I still speak to my salespeople somewhat often, and they are giving me continued customer service and recommendations as I get service and modifications done to my car. I highly recommend working with Chris Nelson at DH Honda, or with Billy Carver at DH Subaru. They'll take great care of you, and you'll end up leaving with a great car at a great price. Happy customer, -Bryan from Vancouver More

We really enjoyed working with Billy Carver at Dick Hannah Subaru in order to buy our new Forester. He was very helpful, friendly and low pressure which we liked a lot. We would have rated the Overall Hannah Subaru in order to buy our new Forester. He was very helpful, friendly and low pressure which we liked a lot. We would have rated the Overall Experience higher if it didn't take so long for the paperwork to be drafted up, but that was not Billy's fault. This is the 2nd time we have bought a car from Dick Hannah Subaru and this latest experience was even more positive. More

Tim Jones was our salesperson - he was genuine, friendly, communicated well and worked hard to help us find the 2014 Forester Limited that fit us. Once we picked the right car, the negotiation was relativ communicated well and worked hard to help us find the 2014 Forester Limited that fit us. Once we picked the right car, the negotiation was relatively painless. A couple of back-and-forths, but we had planned for that and pretty quickly arrived at a fair price. After we shook hands and got the final price write-up, there was a hiccup regarding fees, which was no one's fault but did delay the closing process. Once that part got resolved, however, we were back on track. Kacy did a good job of keeping things fun as he took us through the traditionally not-fun subjects of warranties, financing, insurance and licensing. Most importantly, we love our new car. The 2014 Forester is a joy to drive and extremely versatile. All in all, a very good experience. Kudos to Tim, Kacy and staff at Dick Hannah Subaru. More

Great experience for our family. Got a good deal on our trade in and bought my husband a new truck. We will be back in the future. trade in and bought my husband a new truck. We will be back in the future. More

Salesman Brian Ramsdell was very helpful, and was not pushy at any time during the sales process. I went to the dealer with an internet special in hand, and bought the car I wanted with no hassle. pushy at any time during the sales process. I went to the dealer with an internet special in hand, and bought the car I wanted with no hassle. My 6 month old daughter was with us during the purchase, and the entire staff was enjoying her. The sales manager even carried her around to all the desks to show her off while we were filling out paper work. Friendly staff all around. The service department was a bit backed up, so it took a while to get the car washed and ready to go, so Brian kept us company and we watched TV in the showroom. A week after my purchase I emailed Brian to ask if he could send me a sales brochure for the 2013 Legacy, which is the model I purchased. When I was in the showroom they were out, and I wanted one for my records. He sent it out the same day. I highly recommend Dick Hannah Subaru! Friendly staff and a nice showroom, and they sell the best cars around. More

Overall it was a good experience. We went in wanting a 2012-2012 Outback and came out with our first brand new 2014 Forester and we LOVE IT!!!!!!!! There was a little confusion on the interior color of th 2012-2012 Outback and came out with our first brand new 2014 Forester and we LOVE IT!!!!!!!! There was a little confusion on the interior color of the car I wanted, but it was handled very quickly and professionally to get us what we wanted. It has everything we wanted. I am thankful that Joel Pickell helped us with picking features and color of the exact vehicle we wanted. More

It was a painless experience for me, and I was able to get the car I wanted at a good price. Brian was very helpful. get the car I wanted at a good price. Brian was very helpful. More

If you are looking for a new Subaru go see Joel Pickell at Dick Hannah in Vancouver. Joel REALLY knows his Subaru facts and will make your buying experience EASY. We were very happy with our over all buy at Dick Hannah in Vancouver. Joel REALLY knows his Subaru facts and will make your buying experience EASY. We were very happy with our over all buying experience and hope to enjoy our new Forester for many years to come. Thanks Joel More