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Dick Hannah Subaru
Vancouver, WA
1,935 Reviews
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Showing 1,935 reviews
December 19, 2024
I recently had the pleasure of working with Mike at Dick Hannah Subaru, and I can't say enough great things about my experience. From the moment I walked into the dealership, Mike greeted me with a smile an Hannah Subaru, and I can't say enough great things about my experience. From the moment I walked into the dealership, Mike greeted me with a smile and made me feel right at home. His kindness and genuine approach set the tone for a fantastic car-buying experience. What I appreciated most was the no-hassle environment that Mike created. There was absolutely no pressure to make a quick decision. Instead, Mike took the time to understand my needs and preferences, guiding me through the options without any pushy sales tactics. Mike was incredibly accommodating, answering all my questions and addressing any concerns I had with patience and clarity. He clearly explained the terms of the sale, ensuring I understood every detail before moving forward. This transparency made me feel confident in my decision. Overall, I highly recommend Mike at Dick Hannah Subaru to anyone in the market for a Subaru. His professionalism, kindness, and commitment to customer satisfaction truly set him apart. Thank you, Mike, for making our car-buying experience a positive one! More
by ekelsen
Employees Worked With
Mike El Krewi
December 16, 2024
As per our lease agreement, we took our 2024 Forester in for its "one year" check up. In one year, we actually have only put 4,500 miles on it so it technically wasn't due for service until 5,000 but a yea for its "one year" check up. In one year, we actually have only put 4,500 miles on it so it technically wasn't due for service until 5,000 but a year had transpired since we leased it. I called and made an appointment, they were ready when I arrived and serviced my car in less time than they had allowed. The check-in staff was very friendly, kept in touch with me about half way through and updated me before the service department was finished. I truly appreciate the service department at Dick Hannah Subaru dealership. More
by wkcollins1947
Employees Worked With
Chris Bauman
December 10, 2024
Don’t Ever go here. I Got a brand new car. A literal lemon from month 1. Constant battery drain. It’s been 4 years of B.S. They waited until my extended warranty ended t I Got a brand new car. A literal lemon from month 1. Constant battery drain. It’s been 4 years of B.S. They waited until my extended warranty ended to try and stick me with the bill of the EXACT same problem on record for 4 years. My mother bought a new Subaru from here too (Outback), a year after I bought my new (ascent) car. Same battery drain issue that leaves you stranded. Hers was fixed years before mine was. Who knows if mine is really fixed. They said they did a few months ago. We will see. They offered a settlement over it Subaru wide. But when I submit my claim they denied it stating “I had no proof of hotel stays to prove I was stranded.” I live local. This dealership replaced my battery every SINGLE year for this problem and that wasn’t enough. I even bought a NOCO battery starter so I wouldn’t need another car to get a jump. I submit that. Still not enough. They tried to stick me with the bill after all this. I had to go above the dealership to get this resolved. Don’t buy from Dick Hannah Subaru! More
by c.s.
Employees Worked With
Christian
December 04, 2024
The reason I gave it 3 stars is because I went in for an oil service, replace a head light, and check a tire that was punctured. They did the oil change and said my head light was fine and they just neede oil service, replace a head light, and check a tire that was punctured. They did the oil change and said my head light was fine and they just needed to fix the wiring, next day it was not working again. They also said my tire was not punctured when it actually was. I had to take it to a tire show on fourth plain to get it fixed. Now I feel like I cannot trust this place to continue to do my car service. Makes me wonder if they actually changed the engine oil. Sad,, I’ve been coming to this shop since I got my car. More
by moralesj_27@me.com
Employees Worked With
Taisharra Jones
November 27, 2024
I had a fantastic experience at Dick Hannah Subaru in Vancouver. They have helpful staff, smooth process, competitive pricing, or excellent after-sale support. The team was knowledgeable, especially Eric Vancouver. They have helpful staff, smooth process, competitive pricing, or excellent after-sale support. The team was knowledgeable, especially Eric Clover sales manager sand the two sales consultants Jay Harden and Mike Hendrickson, who walked me through all the options and made sure I got the best deal. I have purchased many cars over the years, and no one really thinks the process is fun or easy bit this team is amazing. They have changed my perspective on the car buying experience. I hope more people get to have such a smooth and welcoming experience when they need to buy a vehicle. Thank you team! More
by Trujillo1976
Employees Worked With
Jay Harden and Mike Hendrickson
November 23, 2024
I knew what car I wanted already and drove to Dick Hannah dealership in Vancouver after realizing the other dealerships I went to didn't have the exact crosstrek I wanted in stock. Mike El-Krewi helped me fi dealership in Vancouver after realizing the other dealerships I went to didn't have the exact crosstrek I wanted in stock. Mike El-Krewi helped me find the exact vehicle I had been looking for and made the buying process super fast and easy. He even helped me sync up my phone with the vehicle. Thanks for everything, I love my new car! More
by jess.mack889
Employees Worked With
Mike El Krewi
